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4 Customer Success Representative Jobs in Marinette, WI

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Veriha Trucking
Marinette, WI | Full Time
$39k-49k (estimate)
8 Months Ago
Global Channel Management, Inc
Marinette, WI | Full Time
$35k-44k (estimate)
2 Months Ago
Veriha Trucking
Marinette, WI | Full Time
$33k-41k (estimate)
1 Month Ago
Family Dollar
Marinette, WI | Full Time
$31k-40k (estimate)
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Customer Success Representative
Veriha Trucking Marinette, WI
$39k-49k (estimate)
Full Time | Transportation 8 Months Ago
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Veriha Trucking is Hiring a Customer Success Representative Near Marinette, WI

Job Description:
Overview:
Veriha Trucking, a leading player in the Trucking Industry, seeks a dynamic Customer Success Representative (CSR) to join our team in Marinette, WI. Celebrating 45 years of excellence, Veriha specializes in hauling household goods throughout the Midwest and NE regions. As a CSR, you will drive revenue growth by managing customer relationships, soliciting freight, and ensuring exceptional service.
Responsibilities:
  • Manage customer accounts, handle order entry, and follow through on service requirements.
  • Achieve and exceed revenue, profitability, and service goals.
  • Proactively seek new business opportunities by cold-calling potential customers and upselling to existing clients.
  • Take ownership of loads from start to finish, ensuring effective communication with all stakeholders.
  • Resolve issues promptly and professionally, ensuring customer satisfaction.
  • Initiate solutions to enhance service efficiency and equipment utilization.
  • Maintain accurate records and billing information.
  • Foster a positive and professional image in all interactions.
Perks:
  • Competitive compensation and bonus potential.
  • Robust wellness program.
  • Telemedicine available from day one.
Join Our Team!
If you thrive in a fast-paced environment, excel in customer relations, and seek growth opportunities, we want to hear from you! Take the next step in your career as a Customer Success Representative at Veriha Trucking.
Apply Now!
Keywords: Customer Success Representative, Customer Service, Account Manager, Transportation, Marinette WI, Trucking Industry.
Job Requirements:
Qualifications:
  • Minimum 1 year of customer service or related experience.
  • Excellent interpersonal and communication skills.
  • Strong problem-solving abilities and a growth mindset.
  • Proficient computer skills.
  • Able to work independently and in a flexible schedule.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$39k-49k (estimate)

POST DATE

09/02/2023

EXPIRATION DATE

05/22/2024

WEBSITE

veriha.com

HEADQUARTERS

MARINETTE, WI

SIZE

200 - 500

FOUNDED

1978

CEO

KAREN SMERCHEK

REVENUE

$10M - $50M

INDUSTRY

Transportation

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About Veriha Trucking

Since 1978, we have become a transportation partner that many of the nations Fortune 100 companies can trust. Veriha is proud to be a Woman Owned Business Enterprise (WBE) where we invest in our people, equipment, and technology to remain a leader in the industry. Our primary area east of the Mississippi River, however, we have trucking authority in 48 states. Customer satisfaction is a shared value of all Veriha Industry Professionals. Our safety conscious, hard-working truck drivers; our dedicated versatile operations professionals and our visionary management team all work together to provi...de customers with the VIP service they deserve. Our single source customer service representatives work diligently to provide the superior service our customers expect. More
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The job skills required for Customer Success Representative include Customer Service, Problem Solving, CSR, Billing, Customer Relationship, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Success Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Success Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Success Representative positions, which can be used as a reference in future career path planning. As a Customer Success Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Representative. You can explore the career advancement for a Customer Success Representative below and select your interested title to get hiring information.

If you are interested in becoming a Customer Success Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Success Representative job description and responsibilities

They can advocate for their customers by connecting the clients wishes to the business larger strategy.

01/27/2022: Lawrence, MA

Leverage as many data points as possible to create a comprehensive customer profile.

02/17/2022: Portsmouth, NH

Ensured positive customer experience by proactively managing and growing customer relationships.

03/09/2022: Lexington, KY

Build strong customer relationships to strengthen connectivity within the entrepreneurial ecosystem.

01/11/2022: Anderson, IN

Developed profitable relationships with current and prospective customers and provided exceptional customer support through attentiveness and extensive product knowledge.

03/07/2022: Kingsport, TN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Success Representative jobs

Communicate clearly with customers.

01/16/2022: Lincoln, NE

Listen to customer feedback and be proactive.

03/22/2022: Saint Louis, MO

The customer success manager should understand these emotions and feelings and respond accordingly.

02/24/2022: Bridgeport, CT

A customer success manager should know how to manage time and must be organized.

03/06/2022: Santa Ana, CA

A CSM must have this skill to understand and feel what customers feel.

03/27/2022: Billings, MT

Step 3: View the best colleges and universities for Customer Success Representative.

Butler University
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