In partnership with store leadership, work alongside store associates providing daily direction, communication and training to execute daily action plans in accordance with Vera Bradley’s objectives and standards. At Vera Bradley, our Team Leaders are also referred to as Key Holders as they are responsible for opening and closing the store in addition to leading the team to reach sales goals and provide an amazing shopping experience. ESSENTIAL DUTIES & RESPONSIBILITIES (Note: Other duties may be assigned) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Set high standards and motivate the team to create The Experience Responsible for exceeding sales goals, building store traffic, converting Guests, interacting with the product, and promoting campaigns and contests to drive brand awareness and lasting customer relationships Act as a Brand Ambassador consistently modeling and upholding the Vera Bradley Core Values Assist leadership team with planning, implementing, and maintaining the visual merchandising brand standards Assist with store operational duties including inventory, ordering, training, Fussy Matrix, e-mailing and calling Guests, and opening closing Act a liaison between store associates and store leadership to create a fun and collaborative work environment Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between creating The Experience, store associate engagement and shrink EDUCATION AND/OR EXPERIENCE High School graduate or equivalent strongly preferred Prior retail experience strongly preferred; prior management experience strongly preferred Experience in specialty retail strongly preferred Experience with retail POS system a plus KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Dependable with open availability and flexible to work nights, weekends and holidays Strong desire and ability to serve customers and solve problems Ability to lead, motivate and promote a team environment Excellent interpersonal, written and verbal communication skills Detail oriented with the ability to manage multiple tasks simultaneously Must be polished, polite and professional Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced environment ENVIRONMENT & PHYSICAL DEMANDS The environmental and physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Constant walking and standing; frequent bending, stooping and reaching Must be able to work with strong fragrances and scents in the form of eau de toilette, burning candles, bath and shower gel, body lotion, hand cream and bar soap throughout the work day. Strong sensory skills such as good eyesight, good hearing, and dexterity Ability to consistently lift 10-35 lbs; Occasionally lift up to 55 lbs with the ability to push or pull more than 55 lbs BENEFITS Incentive eligible position, based on achievement of company and store metrics. Opportunity to serve your community by taking advantage of volunteer paid time off and matching gifts donation to charity of choice. Generous employee discount on Vera Bradley and Pura Vida products. Opportunities for leadership development, skill development and career advancement. Holistic wellness program providing no cost access to a variety of financial, physical, and mental wellness experts. Employee Assistance Program with access to work/life wellness support including no cost unlimited telephonic counseling services. DailyPay option for wage payment 401k with generous company match, immediate vesting (service and age requirement) Ancillary Benefits including pet insurance, cell phone discount, employee referral bonus and much more! Equal Opportunity Employer/Vets/Disabled Vera Bradley is an Equal Opportunity Employer and Affirmative Action Employer. For more information, please click the following links: Vera Bradley's Equal Employment and Affirmative Action Policy Know Your Rights: Workplace Discrimination is Illegal (in English) Know Your Rights: Workplace Discrimination is Illegal (in Spanish) Pay Transparency (in English) Pay Transparency (in Spanish) E-Verify Participation Poster Right to Work Poster (English) Right to Work Poster (Spanish) California Privacy Notice If you need a reasonable accommodation for any part of the employment application process, please send an e-mail to applicationassistance@VeraBradley.com. Please include the accommodation you are requesting and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation and other EEO/Affirmative Action issues will be responded to from this e-mail address. Our intention is to fill this opening within 30 days of the original posting date and applications will be accepted on an on-going basis until the position is filled. For more than 40 years, Vera Bradley has had beauty, innovation and fun in the bag. Our fashionable, colorful products brighten every day and lift the spirits of everyone who comes across them, and that’s what we strive to do for our associates, too! We welcome all, embrace inclusion and celebrate the diversity that makes our community so incredibly vibrant. Our common thread is the shared commitment to fostering a fun, friendly culture and embracing Vera Bradley’s Core Values. We believe in fully supporting both the professional development and personal well-being of our associates. We offer competitive compensation, incentive opportunities and a comprehensive total rewards package that includes benefit programs and wellness resources designed to enrich the lives of our associates and their family members. If you are passionate about our mission to celebrate beauty and spread joy, we would love to hear from you!