About Veolia North America

A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website www.veolianorthamerica.com.

BENEFITS

Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

Position Purpose:

The General Manager is responsible for the overall management and operation of the water utility, ensuring the delivery of high-quality water services to customers in compliance with all relevant regulations and standards. The General Manager provides strategic leadership, manages financial performance, oversees operational activities, and represents the utility in interactions with stakeholders.

Primary Duties/Responsibilities:

• Number of Customers: 260,000 people across four communities. Boise, Eagle, Meridian & Ada County
• Division Revenue: $60M
• Lead a Local Team of 141 employees, including 6 Direct Reports.
• Develop and implement strategic plans to achieve the utility division’s mission and goals including local & HQ priorities.
• Oversee the operation and maintenance of water treatment and distribution systems.
• Ensure compliance with all applicable laws, regulations, and standards related to water quality, safety, and environmental protection.
• Responsible for the profit & loss of the utility. Manage the utility’s budget, financial performance, and capital improvement projects.
• Lead, mentor, and develop a team of employees, fostering a culture of excellence, accountability, collaboration and innovation.
• Establish and maintain effective relationships with customers, regulatory agencies, government officials, and other stakeholders.
• Represent the utility in public meetings, hearings, and other forums.
• Active member of the Utility Division Senior leadership team.

Education/Experience/Background:

• Bachelor’s degree in Civil Engineering, Environmental Science, Business Administration, or a related field; MBA / related post graduate degree preferred.
• Minimum of 7 years of experience in the management of water utility operations, including 3 years in a senior leadership role.
• Strong knowledge of water treatment, distribution, and regulatory requirements.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to develop and implement strategic plans, manage budgets, rate-making and achieve results.

Knowledge/Skills/Abilities:

• Confidence and maturity with the ability to connect, inspire, and influence others with or without direct reporting relationships.
• Motivates and builds trust through actions and deeds.
• Ability to collect and process data, understand trends, drive specific analyses, and develop actionable insights from them.
• Critical and conceptual thinker who is able to professionally challenge and drive change.
• Ability to build and maintain friendly, reciprocal, and warm relationships or networks of contacts with people at all levels.
• Ability to respond positively and appropriately pivot with change.
• Ability to translate large amounts of technical and statistical information into actionable insights and communicate to non-technical audiences.

Required Certification/Licenses/Training:

• Valid driver’s license and US passport and ability to travel as needed.

Physical Requirements:

• This position is primarily sedentary, with some filing or lifting required.
• Must be able to read complex reports, write detailed & articulate reports and prepare and deliver presentations.
• Analyze complex operational and engineering challenges and resolve the same.
• Learn new technological advances in the water/wastewater industry.
• Must be able to bend and lift and carry up to 20 pounds.
• All applicants must pass a background check and pre-employment drug screen.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.