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Veolia Water Technologies & Solutions (WTS) is a worldwide leader in water recovery, treatment, and reuse. Our portfolio includes a wide range of technologies for various applications, such as food and beverage, municipal water, microelectronics, and heavy industrial wastewater treatment. We provide sustainable water solutions tailored to meet the specific needs of our clients.
The CMS (Chemical & Monitoring Solutions) division offers a complete portfolio of chemical solutions, technical services, control equipment, and digital tools to meet the specific water management needs of its clients.
Here is what this opportunity will offer you:
The chance to use your expertise and education to make a positive impact on the planet's resources;
Elevate your skills and career with our superior technical training, fostering expertise on the long-term;
Competitive pay and a comprehensive benefits package, including health and dental benefits (starts on day 1);
A culture where safety is paramount, ensuring an inclusive and supportive environment for all employees;
The autonomy to work from home and manage your workload;
Personal use of a company vehicle with gas expenses covered.
Join our team in Casper, Wyoming! The Field Service Representative (FSR) will be responsible for providing on-site technical customer service. This position will include chemistry tests, chemical feed and control equipment maintenance, chemical inventory management, technical recommendations, and written service reports. This is a customer-facing position.
Main Responsibilities:
Installs and services chemical feed and water treatment equipment at designated locations;
Acts as technical consultant and liaison with customer management and technical counterparts;
Provides service and support to customer sites within the territory;
Provides knowledge/support to the account managers within the region concerning the company’s newest technologies for digitization and chemical feed and control solutions;
Provides training and information sessions to the account managers on this technology;
Performs water analysis and/or collects samples for preparation, labeling and shipment to designated laboratory for analysis;
Troubleshoots and repairs pumps, instruments and control panels;
Calibrates feed pumps, controllers, feed rate charts and maintains log sheets;
Conducts preventative maintenance on chemical feed pumps, controllers and instrumentation;
Maintains inventory of spare parts (lube oil, tubing, piping, etc), and adequate supply of
reagents, sample containers, and shipment containers necessary for routine as well as special sampling and analysis.
Qualifications/Requirements:
2 years of laboratory, plant-site or maintenance experience;
Engineering Degree or 2 years of technical training (college, military, technical/vocational school);
Familiarity with water treatment processing;
Strong communications and interpersonal skills, customer service and results-oriented with strong analytical skills and business acumen;
Team player, willing to work independently (after proper training), hands-on, self-motivated, and self-starter;
Ability to read and interpret instruction manuals, safety manuals, etc…;
Mathematical skills, including math operations in all units of measure, using whole numbers, fractions, decimals, ratios and percentages;
We are committed to creating an inclusive and engaging workplace. We encourage applications from individuals of all backgrounds and experiences. Join our team and be part of our exciting journey towards innovation and customer satisfaction.
All your information will be kept confidential according to EEO guidelines.
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
Full Time
$58k-71k (estimate)
05/04/2024
07/03/2024
veoliaenvironnement.com
Woodruff, WI
<25
The job skills required for Field Service Representative include Field Service, Customer Service, Technical Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Representative positions, which can be used as a reference in future career path planning. As a Field Service Representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative. You can explore the career advancement for a Field Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Field Service Representative job description and responsibilities
A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.
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Client service representatives manage client relationships and provide customer support.
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Performs site visits with Service Partners, evaluates technical and professional performance.
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Prepare and maintain service related documentations.
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Filed service representatives take customer questions, complaints, comments, and concerns.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Field Service Representative jobs
Always provide an outstanding field service support to customers.
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Review field services done with the customer before leaving to ensure 100% resolution.
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Take the time to attend to customer service, customer support, and customer experience trainings whenever available.
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As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.
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Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.
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Step 3: View the best colleges and universities for Field Service Representative.