Job Description:
We are seeking a skilled and experienced Project Analyst to join our IT Supply Chain team on a contract basis. The ideal candidate will have a strong background in analyzing and optimizing supply chain processes. Key Responsibilities:
Analyze and monitor supply chain processes using Service Now for requests, incidents, and tickets to identify areas for improvement and optimize efficiency.
Collaborate with cross-functional teams to gather requirements, define project scope, and create detailed project plans using Atlassian Jira.
Utilize Jira Kanban boards to visualize and manage workflow, prioritize tasks, and track progress towards project goals.
Conduct data analysis to identify trends, patterns, and insights related to supply chain performance, and provide recommendations for process improvements.
Develop and maintain comprehensive documentation, including project requirements, user stories, and process flows.
Communicate project status, risks, and issues to stakeholders and leadership through regular reports and presentations.
Continuously monitor and evaluate project performance using key metrics and KPIs, and implement corrective actions as needed. Required Qualifications:
Bachelor's degree in Business, Supply Chain Management, Information Technology, or a related field. (required)
5-8 years of experience as a Project Analyst or similar role, with a focus on supply chain processes. (required)
Familiarity with Agile and Lean methodologies. (required)
Extensive experience with Atlassian Jira for Agile project management and Kanban boards. (required)
Excellent analytical and problem-solving skills, with the ability to use data to drive decision-making.
Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
Detailed knowledge of supply chain processes and best practices. Preferred Qualifications:
Strong proficiency in using Service Now for managing requests and tickets. (plus)