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2 Customer Service Coordinator- 3rd shift Jobs in Ionia, MI

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Ventra Group
Ionia, MI | Full Time
$47k-62k (estimate)
1 Week Ago
Flex-n-Gate
Ionia, MI | Full Time
$37k-46k (estimate)
3 Weeks Ago
Customer Service Coordinator- 3rd shift
Ventra Group Ionia, MI
$47k-62k (estimate)
Full Time | Business Services 1 Week Ago
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Ventra Group is Hiring a Customer Service Coordinator- 3rd shift Near Ionia, MI

Overview

Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals.

Scope of the Position

Responsible to ensure that customer requirements are met and customer release information is relayed to manufacturing accurately and on a timely basis. 

Responsibilities

  • Responsible for addressing any customers issues
  • Generates daily load sheets and requirement listing
  • Monitors all Customer Portals
  • Ensure adequate supply of containers through weekly inventories
  • Monitor activities on the dock and activities of the shippers/receivers
  • Adhere to all company policies, procedures and instructions
  • The incumbent is responsible for the awareness, understanding, specific responsibilities and management of the Environmental Management System (EMS) as stated in EMS policy CEVPL.00005.
  • The incumbent is responsible for the awareness, understanding, specific responsibilities and management of the Quality Management System (QMS) as stated in CQAM.00001 – Corporate Quality Manual

Qualifications

  • High School Diploma/GED
  • 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment
  • Ability to work well in a team with customer-focused orientation and strong sense of delivery. Supervisory experience would be an asset
  • Strong organizational and time-management skills
  • Strong interpersonal and communication skills (both verbal and written)
  • Proficiency with database applications and administration systems, specifically Microsoft Office

Benefits

• Medical, dental, prescription, vision, life and disability insurance; and a flexible spending account• 401(k) retirement savings plan with company match• Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement• Paid holidays and vacation timeWhat do our employees have to say?“It engages you professionally, and provides learning opportunities.”“Lots of growth opportunity.”“The company’s young enough to be exciting, but old enough to be stable.”Not just a job—a great place to work!Flex-N-Gate is an equal opportunity employer. EOE/Minorities/Females/Veterans/Disabled.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$47k-62k (estimate)

POST DATE

05/09/2024

EXPIRATION DATE

05/16/2024

WEBSITE

ventra.ru

HEADQUARTERS

MOSCOW, MOSCOW

SIZE

500 - 1,000

FOUNDED

2002

CEO

MARINA LVOVNA SIMONOVA

REVENUE

$10M - $50M

INDUSTRY

Business Services

Show more

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The job skills required for Customer Service Coordinator- 3rd shift include Customer Service, Communication Skills, Microsoft Office, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Coordinator- 3rd shift. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Coordinator- 3rd shift. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Coordinator- 3rd shift positions, which can be used as a reference in future career path planning. As a Customer Service Coordinator- 3rd shift, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Coordinator- 3rd shift. You can explore the career advancement for a Customer Service Coordinator- 3rd shift below and select your interested title to get hiring information.

If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Coordinator job description and responsibilities

Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.

01/06/2022: Las Cruces, NM

The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.

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The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.

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Deliver excellent customer service and lead by example.

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Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Coordinator jobs

A passionate customer service advocate with strong critical thinking skills.

01/23/2022: Rochester, MN

CS coordinator may also provide the clients with product and service knowledge.

12/21/2021: Scranton, PA

The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.

03/15/2022: Akron, OH

The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.

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As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.

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Step 3: View the best colleges and universities for Customer Service Coordinator.

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