64 Customer Service Associate Jobs in Long Beach, CA
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Venatic inc is Hiring a Customer Service Associate Near Long Beach, CA
Our ability to analyze and adapt customer service strategies has given our clients the product recognition and market success they seek. We focus on listening, responding, and improving, whether it is working within the office or communicating with a customer. Customer Service Associates are the first point of contact for accounts and work to ensure that sales run smoothly.
As a Customer Service Associate, you are provided with the knowledge necessary to assist in customer support and sales through entry-level training. The innovation in our client's products and services drives us to grow and build daily, and we are looking for someone who matches that energy. If you want to develop your business knowledge, advance your customer service and sales skills, be part of a consistently growing team, or work with people, our Customer Service Associate position fits you!
Customer Service Associate Responsibilities:
- Initiate communication with consumers and provide service before, during, and after the sales process
- Provide solutions to customer inquiries by offering details regarding client products and services
- Following up on customer inquiries and complaints that have not been resolved
- Communicating effectively to members to ensure members understand expectations of their concerns
- Performing research on billing inquiries and claims to provide service
- Acting as a liaison between the members and various departments to address concerns.
- Additional duties as assigned
What We Look For in a Customer Service Associate:
- High School Diploma or equivalency required
- Bachelors or higher education degree in Marketing, Business, Communications, Economics, or a related field is encouraged
- Knowledge of customer service, retail, sales, marketing, business, or management
- Appetite for problem-solving and assisting others
- Friendly and professional communication skills
- Desire to advance past an entry-level position and take initiative in office tasks
- Ability to learn new business strategies to implement during consumer engagement
#LI-Onsite
Job Summary
Full Time
$66k-84k (estimate)
05/13/2024
05/17/2024
The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
A strong associate will be able to quickly understand the customer’s problem and propose the best solution.
12/12/2021: Springfield, MA
Ability to professionally attend to the needs of customers.
02/25/2022: Rock Hill, SC
Apply for part-time Customer Service Associate roles and experience their spirit of community.
01/20/2022: Gary, IN
Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.
02/02/2022: Moline, IL
Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.
02/13/2022: Gastonia, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
12/14/2021: Sumter, SC
Ensure all customer problems are resolved quickly to the satisfaction of the customer.
12/17/2021: Altoona, PA
Ensure confidentiality of customer data and careful handling of documents media packages.
12/28/2021: Augusta, GA
Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
02/15/2022: New Brunswick, NJ
Measure and analyze customer feedback.
02/21/2022: Dothan, AL
Step 3: View the best colleges and universities for Customer Service Associate.
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