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Velocity A Managed Services
Holland, OH | Full Time
$58k-73k (estimate)
3 Months Ago
IT Technician
$58k-73k (estimate)
Full Time 3 Months Ago
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Velocity A Managed Services is Hiring an IT Technician Near Holland, OH

Velocity is seeking to hire a Repair Technician. The Repair Technician analyzes, troubleshoots, and repairs dye sublimation printers and related equipment; as well as documents all activities performed while maintaining these devices. A high degree of personal responsibility and commitment to quality and excellence is required for the position. 
This is a bench repair technician role. 
Primary Duties and Responsibilities:
  • Diagnose and repair dye sublimation printers and related equipment with a high degree of quality, efficiency, and consistency.
  • Keep reliable documentation and records of maintenance performed on devices.
  • Troubleshoot devices down to sub-assembly level.
  • Replace defective component(s).
  • Meet daily, weekly, and monthly production goals.
  • Follow and be an active participant in an accurate inventory control program.
  • Provide technical assistance to customer support.
  • Keep workstation and area clean and organized.
  • Able to be cross-trained and flexible in regard to responsibilities and competencies.
Knowledge, Skills, and Abilities:
  • Intermediate level of electronic and mechanical skills.
  • Functional ability to use tools and calibration instruments.
  • Ability to interpret technical documentation.
  • Working knowledge of Windows, Microsoft Office, and other basic software.
  • Clear and concise note taking ability.
  • Ability to contribute to the team while completing individual tasks.
  • Attention to detail.
  • Ability to multitask.
  • Possess independent work skills and ability to work under deadlines.
  • Critical thinking skills to assist in problem solving.
  • Flexible in daily duties to contribute to the Company’s overall goals.
  • Ability to maintain a good working relationship with fellow co-workers.
Qualifications, Experience, and Education:
Required:
  • HS Diploma

Preferred:

  • Associate's degree or equivalent from a two-year College or technical school
  • Customer service experience
  • Experience with Microsoft Office software
Why you’ll love working at Velocity
We are an energetic bunch — eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals.
As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We’re excited about what we do, why we do it, and who we do it for.
Diversity and Inclusion
Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities.
Our Values – Collaborative and Strong at the Core
  • Customer-obsessed
  • One team
  • Do the right thing
  • Let’s go!
Our Benefits
  • Medical, Dental, Vision
  • PTO & Paid Holidays
  • 401K – with Employer Match
  • Paid Parental Leave
  • Company provided Life Insurance, Short/Long-Term Disability
  • Supplemental Benefits Available
About Velocity MSC
Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That’s why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.— Velocity is an unstoppable force. To learn more, please visit https://velocitymsc.com/careers/.
Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Velocity is an active participant with E-Verify.

Job Summary

JOB TYPE

Full Time

SALARY

$58k-73k (estimate)

POST DATE

03/09/2024

EXPIRATION DATE

07/03/2024

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The following is the career advancement route for IT Technician positions, which can be used as a reference in future career path planning. As an IT Technician, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Technician. You can explore the career advancement for an IT Technician below and select your interested title to get hiring information.

If you are interested in becoming an IT Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Technician job description and responsibilities

IT Technician uses skills like backup,troubleshooting, repair computers,software packages and handle the maintenance and repair of both software and hardware of computers.

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These technicians support staff by assisting them with computer-related problems and training them on new systems and software as needed.

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Must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.

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The main duties of a technician are to provide skilled labor on complex systems or highly technical mechanical or diagnostic testing.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Technician jobs

As computer technology changes, technicians must constantly update their professional development.

02/25/2022: Atlanta, GA

Employers may also choose to run criminal background checks on IT technicians, particularly for those who will be performing on-site services.

02/10/2022: Anaheim, CA

Employers will accept candidates with a high school diploma can also pursue Microsoft Certified desktop support Technician ( MCDST credential.

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Excellent Problem-Solving and analytical skills.

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Get professional certifications like Cisco Certified Technician Certification and Training.

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Step 3: View the best colleges and universities for IT Technician.

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