Everything’s in place for you to win at Veeam – the global leader in Modern Data Management. We provide trusted back-up solutions that deliver cloud data management and protection, keeping the world moving for over 400,000 customers including the vast majority of Fortune 500 companies. We’re extremely successful: a billion-dollar company and Leader in the Gartner Magic Quadrant that’s won over 200 top industry awards. But we’re always looking forward. Everyone here plays a part in finding new opportunities and winning new deals, and you’ll be backed by a best-in-service product and an unrivalled reputation for delivering customer satisfaction. Ultimately though, we grow together, so we’ll support you fully to be successful in your role. We’ll invest in you through our on-demand learning systems. Mentoring, training and coaching will help you to find your feet, take big challenges in your stride and perform at your best. There are acceleration programmes that could propel you further forward than you imagined. And whether it’s learning additional skills, gaining a new experience or taking the next step in your career, there will be lots of scope for development. All this in a place where people talk from the heart. We have a culture of focus and excellence. We encourage innovation and iteration. And since our achievements are tangible, we can keep it real and be genuine with each other. We’re inclusive, diverse, open and honest people who collaborate, support each other and have fun together. And we’re nimble enough for people to speak up. We play to win; we’re competitive, hungry and driven, but we remain humble. If that’s you, get ready to do Veeamazing things. Responsibilities Monitor and process incoming incident and request queues for escalations from Veeam’s global ServiceDesk team Process production infrastructure and service-related issues from initial alert to resolution, coordinating with specialist teams as appropriate Contribute to ongoing infrastructure maintenance to ensure the smooth operation of both production and non-production environments Provide general administration of Active Directory, DNS, DHCP, DFS, and Group Policy Maintain and contribute to internal documentation Participate in a wide variety of internal projects and tasks as assigned, including testing, auditing, and deploying new services and hardware across multiple environments Provide coverage for occasional afterhours incident response and scheduled maintenance Qualifications Requirements Self-sufficient, proactive and result-oriented Strong verbal and written communication skills with the flexibility to explain complex topics in a manner suitable for audiences with varying levels of technical expertise 3 years’ experience administering and troubleshooting Active Directory and Windows Server products, including multi-domain environments 3 years’ experience administering and troubleshooting VMware’s vSphere stack (standalone and vCenter environments) Experience deploying and maintaining server, storage, and network hardware in datacenter environments Familiarity with PowerShell fundamentals Strong familiarity the OSI-model and networking fundamentals Nice to have Experience in shell-scripting (Powershell, cmd, bash) Experience with Microsoft Azure and Office 365 administration Experience with Hyper-V Experience with Veeam Backup solutions Experience with high-load and/or high-complexity systems (HCI, HA, FT, etc.) Network/Linux administration background. Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.