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Security Specialist (US Remote)
Vectra San Jose, CA
$101k-124k (estimate)
Full Time 1 Month Ago
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Vectra is Hiring a Remote Security Specialist (US Remote)

Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.

The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.

Are you a passionate security professional with an interest in building strong customer relationships? Do you thrive in a collaborative environment where your expertise empowers customers to succeed?

Vectra is seeking a dedicated MDR Security Specialist to join our growing team. You'll use your deep security knowledge and communication skills to become a trusted advisor for our Managed Detection and Response (MDR) customers, as well as onboarding customers into our MDR/MXDR offerings.

What You'll Do:

  • Customer Success Champion: Become the main point of contact, fostering positive customer experiences throughout their Vectra MDR journey.
  • Technical Expertise: Solve issues, provide technical guidance, and support customers and internal teams in enhancing the value of Vectra products and services.
  • Security Savvy: Monitor industry trends, stay updated on MDR standard processes, and educate customers on Vectra's platform and services.
  • Strategic Collaboration: Drive deep integration of Vectra Cognito into customer workflows, collaborate on renewal strategies, and develop programs to increase product adoption.
  • Data-Driven Approach:Track and report key metrics to measure customer satisfaction, health score, and product usage.

We're Looking For:

  • Technical Background: Solid understanding of network security, enterprise software, and security product lines (firewalls, SIEM, etc.)
  • Communication Expertise:Excellent verbal and written communication skills to connect with customers at all levels.
  • Customer Focus: Demonstrable ability to build successful relationships with senior leaders (CISOs) and technical teams.
  • Passionate Approach:A genuine desire to deliver exceptional customer service and drive customer success.

Qualifications:

  • 2-3 years of experience in a customer-facing role within enterprise software (CSM, TAM, Sales Engineering, etc.)
  • Prior experience with Vectra, SentinelOne, Microsoft Defender, or CrowdStrike
  • Experience supporting high-touch, enterprise customers (Fortune 500 or similar)
  • Project management skills with a keen eye for detail
  • Strong analytical, negotiation, and influence skills
  • Bachelor's degree preferred (Computer Science or related field)

Plus Points:

  • Coding experience in Bash, Python, Powershell, API's
  • Open-source development experience
Our competitive total rewards package includes cash compensation within the range provided below. Actual pay for this position may vary based on the hired candidate's location, experience and relevant incumbent pay position.
Vectra Total Rewards
$110,000$130,000 USD

Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health of our employees and their families. Compensation includes competitive base pay, incentive plan eligibility, and participation in the employee equity plan (stock options). Specific benefits offered varies by location, but commonly include health care insurance, income protection / life insurance, access to retirement savings plans, behavioral & emotional wellness services, generous time away from work, and a comprehensive employee recognition program.

Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Job Summary

JOB TYPE

Full Time

SALARY

$101k-124k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

06/01/2024

WEBSITE

vectra.ai

HEADQUARTERS

SAN JOSE, CA

SIZE

3,000 - 7,500

FOUNDED

2011

TYPE

Private

CEO

JOSEPH COOK II

REVENUE

$10M - $50M

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About Vectra

Vectra is a California-based AI platform that offers cloud security, ransomware detection, threat hunting and related solutions for sectors such as healthcare and education.

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The job skills required for Security Specialist (US Remote) include Customer Service, Written Communication, Communication Skills, Collaboration, Project Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Security Specialist (US Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Security Specialist (US Remote). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Security Specialist (US Remote) positions, which can be used as a reference in future career path planning. As a Security Specialist (US Remote), it can be promoted into senior positions as an Emergency Response Planning Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Security Specialist (US Remote). You can explore the career advancement for a Security Specialist (US Remote) below and select your interested title to get hiring information.

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If you are interested in becoming a Security Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Security Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Security Specialist job description and responsibilities

A physical security specialist provides technical and physical support for high security areas, security equipment, and security systems.

04/07/2022: Santa Cruz, CA

The Security Specialist monitors systems for any unusual activities.

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The Security Specialist takes care of the day-to-day operations and data structures by overseeing the operational performance.

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The Security Specialist conducts threat and risk analysis and provides essential suggestions.

03/16/2022: Beaumont, TX

The Security Specialist will develop new layers of protection and update the security systems.

02/04/2022: Lansing, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Security Specialist jobs

Knowledge of authentication methods and security administration.

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Knowledge of test and assessment methods to evaluate security authentication technologies.

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Meets security challenges calmly and rationally with excellent communication and people skills.

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Compile vulnerability and penetration testing reports according to the Global Security standard.

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Experience providing and validating security requirements related to a broad range of operating systems and databases.

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