Top Skills:

• CRM
• Java
• Html
• Microsoft Dynamics

Position Overview:

We are looking for a dynamic individual with a unique blend of CRM development expertise. The ideal candidate will be responsible for driving the development, customization, and optimization of our CRM system, while also bridging the gap between technology and business needs.

Key Responsibilities:

• Collaborate with business managers and stakeholders to understand their needs and translate them into technical requirements within Microsoft Dynamics.
• Design, develop, and maintain custom CRM functionalities, workflows, and plugins to enhance user experience and streamline business processes.
• Work closely with the internal development team to ensure seamless integration of CRM with other applications and systems.
• Lead the end-to-end CRM project lifecycle, including design, development, testing, deployment, and support.
• Serve as the technical point of contact for CRM-related inquiries and issues, providing expert guidance to resolve problems promptly.
• Develop and deliver training materials and workshops for end-users to ensure effective adoption and utilization of the CRM system.
• Create and maintain detailed technical documentation, including code comments, architectural diagrams, and user guides.
• Collaborate with quality assurance teams to perform unit testing, integration testing, and user acceptance testing (UAT) to ensure software solutions meet business requirements.

Qualifications:

• Bachelor's degree in computer science, Information Technology, Business, or a related field. A combination of education and relevant experience will also be considered.
• Previous experience working in real estate investment, private lending, or financial services is a plus.
• Proven experience in CRM development, customization, and configuration, with proficiency in platforms such as Microsoft Dynamics, Salesforce, or similar.
• Strong programming skills in languages such as C#, JavaScript, Python, or other relevant languages.
• Familiarity with Azure, PowerApps, and the Microsoft ecosystem.
• Excellent communication skills to effectively interact with technical and non-technical stakeholders.
• Problem-solving mindset with the ability to analyze complex issues and propose innovative solutions.
• Detail-oriented and highly organized, with the ability to manage multiple tasks and projects simultaneously.