**$5,000 Sign On Bonus for offers accepted by June 30, 2024. Terms and Conditions apply** The Imaging Care Technician job provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. This job assists in coordinating day-to-day patient care under the supervisor’s direction. The Imaging Care Technician job performs daily observations of patients under directions of supervisory staff. This role performs patient education by explaining the ordered procedure to the patient prior to performing the diagnostic study. This role also interacts with various customers by answering phones, directing calls to appropriate area/person. The Imaging Care Technician job takes complete and accurate messages. This position helps expedite exams by charging exams, patient prep, arranging patient transportation and assists with daily workflow. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Previous work experience that required the use and understanding of medical terminology Experience PREFERRED: Previous work experience in a healthcare setting Education/training REQUIRED: High school graduate or GED Education/training PREFERRED: N/A Independent action(s) required: Performs daily activities with minimal supervision. Self directed in the accomplishment of routine activities. Issues that involve violation of VCUHS policies or procedures that involve conflicts of a sensitive nature, or that would be considered unusual in nature are to be brought to the attention of the Manager (or designee) promptly as would be warranted by the immediacy of the issue. Job duties may include the handling, transportation, access to and/or contact with medications and related supplies. Confirms patients are prepped correctly and available for exams. Takes accurate information for add-on outpatient exams and forward to appropriate personnel in a timely manner. Supervisory responsibilities (if applicable): N/A Additional position requirements: Individual shift rotation and schedules will be established with the manager. Schedules, including requirements of shift rotations and hours of work may be adjusted as necessary to meet staffing requirements or as is in the best interest of the work area. May require overtime and/or weekends. Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting 20-50 lbs. Other: Exposure to potentially hazardous and infectious substances (such as chemotherapy agents, TB, MRSA, VRE), radioactive materials, chemical materials, blood, blood products, formaldehyde, asbestos, radiation, lasers, microwaves, ethylene oxide, carcinogens or cytotoxins, work requiring the use of respiratory protection and general office chemicals. Individual cannot designate a particular time for lunch break. Lunch breaks are assigned by supervisory staff. May need to help move patients from bed/stretcher to CT scan table. Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive) Other: Pushing/Pulling patients on stretchers/wheelchairs. Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change Workday Day (United States of America) EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4. Who We Are Inventing better care, day by day by discovery Sound outrageous? It absolutely is. Sound impossible? That’s never stopped us before. Sound like hard work, intense research, collaboration with experts around the world, sheer brainpower meets unrelenting willpower? That’s. Exactly. Right. We’ll do whatever it takes to offer the best in care and empower the best in quality of life. And it’s an approach that works — whether it’s a patient who undergoes a new, life-saving procedure or a clinical researcher who finds promise in a new cancer treatment, exciting new medicine is happening at VCU Health. We have it all: • One college and four health sciences schools • An academic medical center • A Level I trauma center • One of only two NCI-designated cancer centers in Virginia • The region’s only full-service children’s hospital • More than 800 physicians in 200 specialties • With a community health center, dedicated research teams, facilities and valued partners in every field Our medical teams are top notch. And we’re not too shy to boast of internationally known physicians, some recognized as the best in the country, top-ranked local specialists and all-around all-stars at every level. From our very first years to our most recent advancements, we are driven to learn more, dig deeper, teach passionately and never rest in order to be a true leader in discovering what’s possible in health and recovery. We are a comprehensive system of care and a pioneer of health. Read VCU Health Year In Review for more about our accomplishments.