Come join our amazing hospital team! VCA Animal Hospitals is seeking an experienced and motivated individual to lead our doctors and staff as a Hospital Manager of our VCA Kent Animal Hospital, located in Kent, Washington.

In our AAHA-accredited facility, we've helped pets live long, healthy and happy lives for more than 40 years. We deliver the best medical care for pets and the best experience for pet owners.

The Hospital Manager- under the guidance of the Regional Operations team, with the support of and input from Medical Director, performs a wide range of administrative activities related to the hospital. The Hospital Manager mentors the staff and oversees the business operations, quality of patient care, fosters a culture of client service excellence and ensures profitable operation of the practice, while creating an environment of trust, respect and enthusiasm.

Our ideal candidate will have:
A passion for demonstrating and expecting excellence in customer service.
Demonstrated ability to adjust controls and systems to ensure sustained growth and development.
Experience with budgeting, planning and driving financial results.
Knowledge of sales and marketing techniques.
Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
The ability to make decisions, delegate responsibility and achieve results with hospital team members.
Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude.
Demonstrated ability to handle multiple tasks and deal with an environment of changing priorities.
Proficiency in Microsoft Office.
***Veterinary Experience Preferred!

Core competencies include:
Partnering with the hospital medical director to ensure delivery of high standards of care.
Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.
Model an "owner" mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital
Able to maintain strong client and local community relationships
Supervise the administration and case review of client medical complaints
Positively represent the hospital and VCA in the professional community and to the general public

As a member of the VCA family, eligible full-time employees will be rewarded with a competitive salary and a comprehensive benefits package, including:

Compensation: $68,000 to $75,000 annual salary plus quarterly bonus potential.

Health & Wellness

• 401k retirement savings plan with company match
• Health/dental/vision insurance, infertility benefits, gender affirmation services
• Paid parental, vacation and sick leave
• Innovative associate health and wellbeing department (Headspace app subscriptions, Vault financial wellness tool, and access to additional mental health resources)

Additional Benefits

• Up to 100% Pet Care Discount for your own pets
• 100% paid professional liability coverage
• 100% paid life insurance
• 100% paid short-term disability insurance
• Access to a network of 5,000 doctors, including more than 600 specialists

More information about VCA and the VCA Sno-Wood Animal Hospital can be found at: http://www.vcahospitals.com/kent

Job Type: Full-time

Pay: $68,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• In-person

Ability to Relocate:

• Kent, WA 98030: Relocate before starting work (Required)

Work Location: In person