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VCA Inc.
Weymouth, MA | Full Time
$42k-52k (estimate)
1 Week Ago
Electroswitch
Weymouth, MA | Full Time
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VCA Inc.
Weymouth, MA | Full Time
$42k-54k (estimate)
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Client service representative
VCA Inc. Weymouth, MA
$42k-52k (estimate)
Full Time 1 Week Ago
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VCA Inc. is Hiring a Client service representative Near Weymouth, MA

VCA South Shore (Weymouth) Animal Hospital seeking an experienced Client Service Professional to join our administrative team.

In this role, you will work closely with our clients and veterinarians to provide outstanding customer service and facilitate access to medical care for our patients.

In addition, the leadership team at VCA is committed to implementing innovative and effective ideas to change the future of veterinary medicine and we rely on your suggestions and feedback! If you are looking to be part of revitalizing this industry, we hope you will consider applying.

The right candidate for this job would be an enthusiastic and outgoing personality that loves people and their pets. As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.

The CSR is the pivot around which the hospital operates and is responsible for :

Providing excellent client service including :

  • Greeting visitors warmly, and guiding clients and their pets to exam rooms.
  • Maintaining an organized work space
  • Maintain good working relationships with team member and leaders
  • Scheduling patient appointments
  • Helping clients to understand the financial aspects of their visit; processing payments and insurance claims
  • Assisting clients in selecting the right products and services for their individual pet
  • Educating clients on general animal husbandry and non-medical pet care (, heartworm prevention, housebreaking, and flea & tick control).
  • Handling inbound and outbound client calls
  • Ability to work in a fast moving environment
  • Light Cleaning and organization of retail displays
  • Flexible weekend availability

This position is for evening shifts only. Typical start times would vary between 2 to 4pm and ending times between 10pm to 12pm.

One weekend day is required. Weekend shift would provide a pay differential

The health and well-being of your family is important to us, so we provide access to affordable medical, dental and vision coverage as well as a generous pet discount to care for your furry, scaled or feather family members.

In addition, we offer competitive compensation and great benefits, including medical / dental / vision benefits, 401(k) matching, uniforms, generous personal pet care discounts and more!

Job Types : Part-time, Full-time

Salary : $ - $ per hour

Benefits : 401(k)

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible schedule

Health insurance

Health savings account

Life insurance

Paid time off

Paid training

Parental leave

Vision insurance

Ability to commute / relocate :

Weymouth, MA 02190 : Reliably commute or planning to relocate before starting work (Required)

Education :

High school or equivalent (Required)

Experience :

Customer service : 1 year (Required)

Work Location : In person

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits : We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation / sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits : We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation / sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed.

It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at

Last updated : 2024-04-23

Job Summary

JOB TYPE

Full Time

SALARY

$42k-52k (estimate)

POST DATE

04/24/2024

EXPIRATION DATE

07/01/2024

HEADQUARTERS

DARIEN, CT

SIZE

100 - 200

FOUNDED

1961

CEO

WILLIAM RYAN

REVENUE

$10M - $50M

Show more

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The job skills required for Client service representative include Customer Service, CSR, Products and Services, Scheduling, Planning, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client service representative positions, which can be used as a reference in future career path planning. As a Client service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service representative. You can explore the career advancement for a Client service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

02/07/2022: Monterey, CA

Promoting and maintain positive customer relations utilizing service excellence techniques.

02/20/2022: Richmond, VA

Client service representatives are responsible for taking care of users who have a hard time with some business element.

02/21/2022: Akron, OH

Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Have an understanding and reception to clients' needs and give proactive customer support.

01/29/2022: Huntington, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

01/10/2022: Long Beach, CA

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

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Should have a proven customer support experience or experience as a client service representative.

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Learn to resolve problems and prevent client dissatisfaction.

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One year related experience required with customer service preferred.

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Step 3: View the best colleges and universities for Client Service Representative.

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