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Client Service Representative
TCE Houston Houston, TX
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$48k-62k (estimate)
Full Time 1 Week Ago
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TCE Houston is Hiring a Client Service Representative Near Houston, TX

Job Description

Job Description

At Third Coast Events, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service has overall improved the quality of our client relations. With our client’s upcoming expansion, we are looking to extend our Client Relations and Customer Service Team. If you are team-spirited, share a passion in cultivating relationships, and have a desire to assist others, then the Full Time Client Service Representative role was made for you!

Responsibilities of a Full Time Client Service Representative: 

  • Establish and maintain long lasting business and client relationships 
  • Identify, troubleshoot, and provide clients resolutions to their issues and concerns 
  • Maintain open communication between our clients, their consumers, and our Client Relations Manager Team 
  • Utilize product knowledge to upsell products and services as needed and assist our sales team in new client acquisitions 
  • Provide clients with an individualized purchasing experience and utmost customer service 
  • Coordinate with sales team to ensure process orders are completed and installation dates are set 
  • Document client’s contact information, ensure their purchase order is correct, and submit all information accordingly to our Senior Client Relations Managers 
  • Collaborate with fellow Client Relations Managers, and other Customer Service and Sales team members that all sales targets are met 

The Ideal Candidate as a Full Time Client Service Representative:

  • High School Diploma or equivalent certification required 
  • Bachelor’s Degree in Business Administration, Communications, Marketing, or other related fields preferred 
  • 1-3 years of experience working in Client Relations, Customer Service, Hospitality, Sales, or other related fields preferred 
  • People-oriented and passionate about building relationships 
  • Charismatic and personable demeanor that transpires to fellow Client Relations Managers and other Customer Service team members 
  • Results driven and self-motivated to improve interpersonal skills 
  • Practices active listening and is empathetic to client’s concerns
  • Solution-oriented and takes initiative in resolving unexpected challenges

#LI-Onsite

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Job Summary

JOB TYPE

Full Time

SALARY

$48k-62k (estimate)

POST DATE

05/05/2024

EXPIRATION DATE

05/20/2024

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The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

02/07/2022: Monterey, CA

Promoting and maintain positive customer relations utilizing service excellence techniques.

02/20/2022: Richmond, VA

Client service representatives are responsible for taking care of users who have a hard time with some business element.

02/21/2022: Akron, OH

Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

12/22/2021: Altus, OK

Have an understanding and reception to clients' needs and give proactive customer support.

01/29/2022: Huntington, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

01/10/2022: Long Beach, CA

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

12/28/2021: Anderson, IN

Should have a proven customer support experience or experience as a client service representative.

01/05/2022: Ann Arbor, MI

Learn to resolve problems and prevent client dissatisfaction.

01/07/2022: Bradenton, FL

One year related experience required with customer service preferred.

12/31/2021: La Crosse, WI

Step 3: View the best colleges and universities for Client Service Representative.

Florida Southern College
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