6 Part-time Client Service Representative Jobs in Wakefield, MA
VCA Animal Hospitals is Hiring a Part-time Client Service Representative Near Wakefield, MA
Veterinary Client Service Representative
VCA Wakefield Animal Hospital — located just 20 minutes north of Boston and 20 minutes south of New Hampshire — is seeking a client service professional to join our fast-growing AAHA-accredited, 12-doctor general and exotics practice. Our new facility is designed with separate entrances, lobbies, exam rooms, and treatment areas for dogs and cats/exotics.
The successful candidate will share our commitment to delivering the highest quality patient care with exceptional client service.
Why do we need you?
As the face of VCA Wakefield Animal Hospital, the client service representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The client service representative is the pivot around which the hospital operates and is responsible for:
- Customer service functions, including greeting visitors and answering telephones.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (for example, flea and tick control and heartworm prevention).
- Managing medical records and correspondence.
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.
Our ideal candidate has:
- Animal hospital or other professional animal-related experience (shelter, pet store, day care, grooming, animal science classes, etc.). If you don't have that experience, please explain in your cover note why we should consider you.
- A flexible schedule; we are open 7 days, and some weekend and evening shifts are required.
- Excellent interpersonal and computer skills.
- A dedication to maintaining the positive work environment that is fostered here.
- Please include a very brief cover note with your resume indicating why we should hire you.
Why VCA Wakefield?
- Free EV charging while you work.
- We take Fear Free™ seriously, with about 40 Fear Free Certified professionals on staff; we want give you the skills to make our clients and patients feel at home, and we’ll pay for your online Fear Free™ training and certification.
- We see 54% dogs, 24% cats, and 22% exotics (including reptiles, birds, small mammals, and aquatics).
- We’ve been accredited by the American Animal Hospital Association for more than 40 years (fewer than 15% of animal hospitals are accredited).
- We are growing quickly and moved into a beautiful, custom designed space in December 2020.
- We offer opportunities to give back through strong shelter partnerships and VCA Charities.
- We have a meditation room and offer free subscriptions to Headspace.
- We balance our hard work with a lot of fun!
Benefits
In addition to competitive wages, we add value to your compensation package. The benefits below are available to full-time employees; if you average fewer than 30 hours per week, you are eligible for more limited benefits.
- Generous employee pet care discounts
- Medical, dental, and vision insurance
- Opportunities to teach and mentor
- 401(k) plan
- Free wellness subscription (Headspace)
- Discounts and sponsorships for Penn Foster programs
- Dozens of free courses at our own WOOF University
- Life and long-term disability insurance
- Paid parental leave
Ready to be part of a team that feels like family? Apply today! We look forward to hearing from you soon.
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Job Summary
Part Time
$79k-110k (estimate)
12/12/2023
06/26/2024
vcahospitals.com
AUSTIN, TX
15,000 - 50,000
1994
Private
HOWARD BLATT
$1B - $3B
Related Companies
About VCA Animal Hospitals
Antech Diagnostics owns and operates reference laboratories for animal hospitals.
The job skills required for Part-time Client Service Representative include Customer Service, Products and Services, Scheduling, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Part-time Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Part-time Client Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Part-time Client Service Representative positions, which can be used as a reference in future career path planning. As a Part-time Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Part-time Client Service Representative. You can explore the career advancement for a Part-time Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.
