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POSITION DESCRIPTION
POSITION TITLE: Member Experience Specialist (MES)
REPORTS TO: Member Experience Lead
DIRECT REPORTS: N/A
FLSA STATUS: Non-Exempt, Hourly
COMPENSATION: Base rate is $14.85 per hour Commission Opportunities!
JOIN OUR TEAM
At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive--embodied by members and team members alike--VASA is a place where lives are changed because of authentic connections made within our supportive community.
We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20 hours per week. All employees receive two complimentary gym memberships--one for themselves and another to give away--plus 401k options.
30 hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)
40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)
Come join VASA Fitness and join a passionate, fun, and united team!
PURPOSE
The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym.
DELIVERABLES
Operational Responsibilities:
About the Company:
VASA Fitness
Full Time
Sports & Recreation
$51k-62k (estimate)
03/08/2024
05/06/2024
vasafitness.com
OREM, UT
200 - 500
2014
Private
TERRI CALTON
$50M - $200M
Sports & Recreation
VASA Fitness provides aerobic classes, cardio equipment, cardio cinema rooms and fitness training sessions.