Job description

Varsity Lincoln, the #1 volume Lincoln dealer in the United States, is looking for a Service Appointment Coordinator.

Here's what you'll be doing:

• Answer inbound phone calls promptly and professionally with some cashier duties.
• The coordinator sets appointments for service visits, coordinates pickup and delivery of customer vehicles, and provides customers with updates on the status of their vehicle.
• This is a fast-paced job that requires multi-tasking as well as top-notch communication and customer service skills.
• No knowledge of vehicle service is needed, but we are looking for someone with customer service experience who is very professional and friendly.

Hourly base pay is $15.00 - $16.00. Monday – Saturday flex schedule with Sunday and additional day off during the week.

Expected Skills, Knowledge, and Abilities

● Be outgoing and persuasive! You'll talk on the phone a lot.

● Above average computer skills, agility to manage multiple systems, and be able to type well.

● Minimum of 1 year in a position of customer service representative or similar positions in Automotive, Retail, Sales, Apartment Leasing, and/or Restaurant/Hotel industries.

● Attention to detail and grammar, excellent organizational skills, superior time management skills.

Please contact; Rick Castanos 248-866-4270 or rickc@varsityag.com

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: part time.

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: 30 per week

Benefits:

• Flexible schedule

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Call center
• In-person

Ability to Relocate:

• Novi, MI 48374: Relocate before starting work (Required)

Work Location: In person