Oversees the stockroom and merchandise flow operations to maintain an operationally sound and profitable store.

Essential Functions

• Oversee and direct the processing of incoming and outgoing merchandise consistent with Company policies and procedures.
• Devise and implement work schedules for Customer Service Associates in the assigned area to ensure sufficient labor availability to complete all tasks within budget.
• Ensure accurate receiving, pricing, and ticketing of all receipts in accordance with Company policies and procedures.
• Plan and control freight flow activity from receiving area to the sales floor.
• Oversee stocking activities on sales floor and in the stockroom to maximize sales floor in-stock, maintain planogram integrity, and control overstocks.
• Project positive leadership to both the customer and all associates.
• Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability.
• Ensure integrity of information within the store's Backroom System.
• Act as the Manager on Duty with store opening responsibilities.
• Select, develop, motivate, train, and retain Customer Service Associates performing stockroom and merchandise flow functions.

Ancillary Functions

• Assist with the loading and unloading of freight.
• Assist with cash pick-ups and making bank deposits.
• Complete special projects as assigned.
• Act as Manager on Duty with closing responsibilities to cover for vacant positions, vacation, and emergencies.

Qualifications and Skills Required

• High School Diploma
• Up to 1 year of relevant experience with demonstrated achievements and progressive responsibilities
• Strong planning and communication skills
• Team-oriented work style
• Demonstrated level of proficiency and knowledge of store operations policies, procedures, and systems

Working Conditions

• Retail store stockroom environment subject to fluctuations in temperature
• Frequent lifting and maneuvering of merchandise and displays
• Exposure to dust and extreme temperatures while unloading trailers
• Scheduled work hours may vary, to include early morning, evenings and weekends
• Occasional use of ladders required

Job Type: Full-time

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising Experience: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Ability to Relocate:

• Harrisonburg, VA 22802: Relocate before starting work (Required)

Work Location: In person