Job description

SUMMARY: This position is responsible for performing comprehensive administrative support services for the Sales & Marketing team, facilitating the daily operations of the marketing office and assisting the team in achieving the community’s occupancy and revenue goals. Bonuses available

DUTIES AND RESPONSIBILITIES:

• Maintains marketing database including customer/prospect files.
• Produces regularly scheduled reports from marketing database.
• Assists in ensuring model suite(s)/apartment(s) are well maintained and presentable.
• Demonstrates effective telephone skills producing qualified leads and appointments.
• Prepares residents’ Administrative Files.
• Manages the move-in process as outlined in the Resident Move-In Checklist.
• Maintains an open and ongoing dialogue with the resident and/or family to ensure a smooth transition for the resident and to identify resident/family needs.
• Facilitates the Resident Assessment.
• Types, collates and distributes all correspondence and other materials.
• Organizes, coordinates and assists in planning marketing special events, including weekend events.
• Assists in executing marketing strategies and objectives.
• Assists in touring and interviewing prospective residents/guardians.
• Coordinates various marketing fulfillment duties and systems including direct mail, packages, letters, catalogs, and another sales literature.
• Assists with the resident orientation program

May assist with breaks at the reception desk

• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

· This job has no supervisory responsibilities.

· Other skills required:

o One (1) year experience in a sales administrative support role involving customer service.

EOE- We are a proud equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business need.

Job Type: Full-time

Salary: From $48,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Sales Experience: 1 year (Preferred)
• Marketing: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person