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Vanderbilt University Public Safety Department has an immediate need for a Commute Systems Coordinator.
This position will be assigned to the Parking Services team and will be responsible for processing the online sale of parking permits and maintaining multiple databases and software systems. The Commute Systems Coordinator will engage with the VU community and visitors providing excellent customer service, and standardizing processes and procedures to ensure that a high-level of customer service is maintained.
This position is an on-site/in-person position and will spend approximately 60% of time providing support to Vanderbilt’s parking team on daily, annual, hourly, and special event parking customer service. Approximately 40% of time, this position will manage multiple software and database systems.
Reporting directly to the Parking Services Manager the Commute Systems Coordinator will collaborate with the Transportation & Mobility Office to align customer service principles, goals, and reporting with the MoveVU goals and broader institutional values. The Transportation & Mobility Office guides the implementation of MoveVU by encouraging university faculty, staff, and students to ride transit, walk, bike, carpool, and vanpool when possible.
About the Work Unit:
Vanderbilt University Public Safety comes under the charge of the Office of the Senior Associate Vice Chancellor and Chief of Police for the Division of Administration. The Public Safety Department includes a staff over 300 personnel. The department is organized into four Divisions: Administration, Operations, General Services, and Emergency Management. The Department employs commissioned officers, non-law enforcement academy trained officers for security-related functions, and administrative personnel.
Duties and Responsibilities
Administrative Support:
Special Events:
Qualifications
Physical Requirements:
Working Environment:
Commitment to Equity, Diversity, and Inclusion
At Vanderbilt University, we are intentional about and assume accountability for fostering advancement and respect for equity, diversity, and inclusion for all students, faculty, and staff. Our commitment to diversity makes us who we are. We have created a community that celebrates differences and lets individuality thrive. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. The diverse voices of Vanderbilt represent an invaluable resource for the University in its efforts to fulfill its mission and strive to be an example of excellence in higher education.
Vanderbilt University is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected by law.
Please note, all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification.
Full Time
Colleges & Universities
$54k-68k (estimate)
05/18/2024
07/16/2024
vanderbilt.edu
NASHVILLE, TN
15,000 - 50,000
1875
Private
NICHOLAS ZEPPOS
$1B - $3B
Colleges & Universities