Employees will determine/re-determine applicant/client eligibility for a single income maintenance program which includes the intake, processing, and review functions; Work at this level includes such tasks as the interviewing of clients to obtain required information, completing initial applications, verifying the information obtained, determining eligibility or completing scheduled program reviews. Employees must explain program(s) requirements and options and advise or refer clients to other program services as appropriate. Employees usually report to an Income Maintenance Supervisor.

Work involves performing all of the following functions; (intake, processing and review) in one of the following income maintenance programs; (FNS, Work First, Medicaid, Non-Emergency Medical Transportation)

In the intake process, employees are responsible for obtaining all pertinent data concerning the clients' family composition, financial, employment and health status. Employees may also be involved in processing clients' application through the verification of all information obtained during intake. Work may also involve the redetermination or review of the clients' case on a periodic basis, in order to re-verify the clients' eligibility for continued participation in the program. The employees' responsibility for determining the clients' initial or continuing eligibility for any given program will depend upon the function or combination of functions performed.