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Service Center Manager
$103k-136k (estimate)
Full Time | Consumer Services 1 Month Ago
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Valvoline Express Care is Hiring a Service Center Manager Near Troy, IL

Service Center Manager

COMPETITIVE PAY - $55-70k with unlimited bonus potential.


The best in the business.

APS Car Care Services, a Valvoline Express Care operator, is hiring a Service Center Manager! Our managers act as trusted automotive maintenance experts, customer service leaders and team developers, to ensure customers’ safety, satisfaction, and retention. Providing the best preventive maintenance services for our guests means you will not only get to work with your hands, but also with people.


What you’ll do as Service Center Manager:

  • Oversee all aspects of daily operations, including opening and closing the service center, performing customer service and technician duties to serve guests and service their vehicles, manage cash and maintain store curb appeal.
  • Cultivate and lead a fun team atmosphere.
  • Lead and coach team members to top performance, and develop team members to their highest potential
  • Responsible for ensuring consistent, positive guest experience
  • Know and understand our products, services, company policies and procedures, and customer service process.
  • Perform light automotive preventive maintenance, such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers.
  • Perform customer service tasks, such as quick and friendly greeting, knowledgeable service review and professional recommendations, cash out and welcome back.
  • Maintain a clean and safe workplace.


What skills you will use:

  • You are friendly and ready to work as part of a customer-focused team.
  • Have effective interpersonal, oral and written communication skills.
  • Knowledge of cash handling, facility and safety control policies and practices.
  • Have an eagerness to learn.
  • Able to occasionally lift up to 50 pounds.
  • Have full mobility and the ability to work with your hands above your head.
  • Can stand for extended periods of time and climb stairs.
  • High school diploma or equivalent.
  • Six months supervisory experience, or related experience/training preferred.


A new opportunity is waiting for you.

Looking for a change? APS Car Care Services, a Valvoline Express Care operator, is hiring! Whether you’re looking for a part-time job with flexible hours or a full-time career with opportunities to grow, you’ll find it at Valvoline Express Care.


Who are we a good fit for?

We like working with people who like working with people. Here, we’re a hands-on team that loves the reward of solving a challenge. If you’re a passionate person searching for a career where every day you can make a difference in a community, then come join us. When you become a member of our team, you’ll become part of our family.


It is important to note that we are in a growth/expansion period and there is ample opportunity for growth within our organization!


Apply now

Valvoline Express Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$103k-136k (estimate)

POST DATE

03/13/2024

EXPIRATION DATE

05/12/2024

WEBSITE

521valvolineexpresscare.com

HEADQUARTERS

Lancaster, SC

SIZE

<25

INDUSTRY

Consumer Services

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If you are interested in becoming a Service Center Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Center Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Center Manager job description and responsibilities

Assist with daily operations of the service center, including scheduling, processing of documents, and maintaining inventory of retail and company property

02/25/2022: Roanoke, VA

Creative thinking, to be able to come up with new ideas to improve customer service standards.

02/14/2022: Orlando, FL

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

03/30/2022: Albuquerque, NM

They can schedule different training sessions for the call center staff that’ll help them bridge the skill gaps affecting current workflows.

02/10/2022: Kansas City, MO

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

03/31/2022: San Antonio, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Center Manager jobs

Must monitors department issues and client complaints.

01/30/2022: Lincoln, NE

Provide excellent customer service and maintain open lines of communication with fellow Associates.

04/05/2022: Syracuse, NY

A customer service manager should be able to provide technical training to any call center representative.

04/17/2022: Daytona Beach, FL

Able to connect with customers faster and ensures a better call center experience.

03/08/2022: Augusta, GA

Excellent leadership, communication, sales, and customer service skills.

03/17/2022: Indianapolis, IN

Step 3: View the best colleges and universities for Service Center Manager.

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