Overview

Our Sweaty Betty Store Managers are incredible, inspiring and innovative retail leaders. With a true love for sales and products, you will be joining a network of amazing individuals. When it comes to our managers, passion is an understatement. They are committed to achieving the best for both our brand and our people and bringing our SB values to life every day. ​

As a Store Manager, you never settle for average. Highly motivated and enthusiastic, you are driven to achieving results and smashing targets whilst maintaining the exceptional customer experience for which we are renowned. Ensuring the successful day-to-day running of the store and always looking forward to what we can accomplish next, every day is an adventure at SB!

Responsibilities

• Energise, influence and motivate your team to deliver outstanding service and performance​

• Review KPIs and analyze sales data to identify areas for improvement and introduce strategies to help exceed store targets​

• Consistently ensure policies, operational standards and procedures are communicated, understood & implemented ​

• Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners​

• Drive the SB brand in your store community by building relationships and seeking new marketing techniques and inventive ways to drive traffic and increase sales ​

• Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyalty ​

• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs​​

• Be the product expert and knowledgeable trainer, you will educate your team and advise customers​​

• Focus on fostering a supportive, productive and inclusive environment, always putting your team first​​

• Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall​

Qualifications

• Experience in a management role, at your best in a fast-paced and client-focused retail environment ​

• Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs​

• Proficient in POS systems​

• Budget management experience, including payroll, expenses etc​

• Exceptional customer service and team management skills​

• Proven people development experience ​

• Interest in and awareness of market trends in the retail industry​

• Ability to work under pressure and manage multiple tasks at once​

• Operational mindset​