*Must be bilingual in English/Spanish*

We're looking for an upbeat and positive individual to join our team! Submit your resume today and join us in our commitment to working together to provide a “Best-in-Class” service!

Valora Medical Group is a visionary company focused on high-quality primary care services and consisting of healthcare providers and professionals dedicated to the health and well-being of our patients. At Valora, we treat our patients like family.

We understand that providing quality medical care and an exceptional patient experience across all our centers requires having an outstanding team.

Job Summary:

This job supports the clinic and acts as a Medical Receptionist (Front Desk Receptionist) or Medical Assistant based on the clinic's needs. This position will be responsible for interacting with patients and providing administrative support to ensure efficient operations of the medical office. While acting as a Medical Assistant, this person will support the Providers and back office with a variety of tasks related to patient care.

Individuals with Medical Referral experience is a plus!

Front Desk Essential Duties and Responsibilities:

• Serve patients by greeting and helping them, scheduling appointments, and maintaining records and accounts
• Manage all incoming phone calls and assist with referring inquiries.
• Register patients according to established protocols
• Assist patients to complete all necessary forms and documentation including medical insurance.
• Ensure patient information is accurate including billing information
• Inform patients of medical office procedures and policy
• Maintain and manage patient records
• Move patients through appointments as scheduled
• Scheduled patient appointments
• Collect co-pays and payments
• Report statistics as required
• Respond and comply to requests for information
• Complete other clerical duties as assigned
• Maintain stock of forms and office supplies
• Ensure reception area is well maintained, neat and clean
• Safeguard patient privacy and confidentiality
• Any additional duties assigned by management to support the clinic

Medical Assistant Essential Duties and Responsibilities:

• Meet with patients and document basic medical history in the EMR system
• Triage patients
• Update medical records
• Coordination of care with specialists and other outside facilities
• Assist during medical examinations
• Prepare and clean treatment rooms and medical instruments
• Perform blood draws and prepare specimens for lab pick-ups
• Administer immunizations and injectables
• Check medication expiration dates per company Policy and Procedure
• Any additional duties assigned by management to support the clinic

Education/Qualifications:

• High School Diploma or equivalent required
• 2 years’ experience in a medical-specific role or healthcare industry
• Bilingual in Spanish is required for this clinic location
• Certified Medical Assistant is strongly preferred, but not required
• Proficient in MS Office Suite (Word, Excel, Outlook)
• Proficiency in using an EMR, E-ClinicalWorks (eCW) experience is a plus
• Knowledge of medical terminology and medical office management systems and procedures is strongly recommended
• Great time management and organization skills with the ability to multi-task and prioritize work
• Must possess excellent customer service skills and patient-focused to ensure our patients are provided with exceptional patient care and positive experiences.
• Must have reliable transportation and the ability to travel to other clinics when needed for coverage
• Innovative, motivated, organized, and team player
• Ability to establish working relationships, resolve interpersonal conflicts, and apply basic staff etiquette in dealing with others.
• Ability to handle confidential information with discretion
• Must possess close attention to detail
• Ability to learn new procedures and adapt quickly to change

EEO Statement: Valora Medical Group, LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, pregnancy status, sexual orientation, gender identity, veteran status, marital status, genetic information, citizenship status, or other status protected by law. In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Medical specialties:

• Geriatrics
• Internal Medicine
• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Clinic
• In-person
• Outpatient

Application Question(s):

• Please list all EMR systems you have used:
• What is your desired hourly rate?
• Are you vaccinated for COVID-19?

Education:

• High school or equivalent (Required)

Experience:

• Medical receptionist: 2 years (Preferred)
• Primary care: 2 years (Preferred)
• eClinicalWorks (EMR System): 2 years (Preferred)
• Medical Referrals: 2 years (Preferred)
• Medical Assistant: 2 years (Preferred)

Language:

• Spanish (Required)

License/Certification:

• Certified Medical Assistant (Preferred)

Ability to Commute:

• Arlington, TX 76010 (Required)

Ability to Relocate:

• Arlington, TX 76010: Relocate before starting work (Required)

Work Location: In person