Description

About Us

Valor Healthcare operates over 50 VA Community Based Outpatient Clinics (CBOCs) in

the United States as a contractor for the U.S. Department of Veterans Affairs. Valor provides a

full range of medical services to veterans through the operation of CBOCs, tailored to meet the

specific needs of local VA medical centers. Our comprehensive set of services includes primary

care, diagnostics, laboratory, telehealth, behavioral health, and more.

About Our Benefits

Competitive Salary 

Great Work/Life Balance - No Nights/Weekends

Outpatient Only, No Call

CE Allowance/Time

401(k) with Employer Match

Excellent Benefits including medical, dental, vision, prescription 

Generous PTO including vacation, sick, paid holidays and personal time

Core Responsibilities

• Help the patient and family to understand the contributing factors to the problem(s), will discuss with them the pros and cons of possible short term and long-term solutions, encouraging them to make positive and lasting changes to reduce stressors.
• Coordinate with clinic staff and community agencies to assist in problem-solving as needed. Case management is provided in order to coordinate a collaborative effort to meet the Veteran’s established goals. Services include but are not limited to interventions to increase access to care, including transportation assistance and advanced directives, economic assistance, find appropriate housing for the patient’s level of need (affordable independent housing, homeless shelters, group and family care homes, Veterans Homes, assisted living, nursing homes, respite care, hospice care) and other necessary services to assist with functional decline.
• Address Advance Directive and Organ Donation in accordance with the standards of CBOC.
• Provide consultation/education to veterans and families on community resources, advance directives and VA resources.
• Assist patients and their families with coping and dealing with the loss and grief experiences in disability, terminal illness and death.
• Participate actively in the treatment planning process with other disciplines.
• Document social work interventions and activities in the patients’ clinical record utilizing CPRS and ensure appropriate hand-off when transferring of patientcare.
• Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items.
• Remain focused on achieving excellent clinical outcomes through the specified VA guidelines.
• Must provide excellent customer service to each veteran and his/her family, both in person and over the phone as to fellow colleagues and clinic visitors.
• Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives.
• Support patient enrollment and retention in appointments, follow-up visits or nurse visits.
• Embrace and support new initiatives, whether clinical or operational.

Requirements

Qualifications

• Master’s degree, or higher, in Social Work from a program registered by the Department of Education is required, with specific training dealing with adult patients.
•  Must comply with and maintain all requirements for a valid, unrestricted MSW (or equivalent) license in the state of desired employment, or in any U.S. state or territory, depending on VA contractual requirements.
•  Minimum of 1-3 years’ post-master case management experience with adult patients. Specific requirements could vary based on individual VA contract.
•  Must be credentialed and remain in good standing through the Veterans Health Administration (VA).
•  Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency-AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract.
•  Proficiency in written and spoken English.
•  Strong computer skills, including EMR experience.
•  Energetic and optimistic demeanor.
•  This is considered a safety sensitive position.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.