Valley Freightliner is looking for candidates who are interested in working for a family-owned business with an excellent reputation and stellar group of team members. Are you looking to join a team that feels like family, works hard but has fun too, coupled with a very competitive benefits package? Then read on and contact us about this great opportunity today!

JOB DESCRIPTION:

Valley Freightliner is searching for an experienced light/medium/heavy duty vehicle technician to join our Service Department as a Field Service Technician for the local area of our business. Our vehicle is brand new, and stocked ready for you!

This position is responsible for mobile vehicle service repairs and customer service customers at sites and on the road.

PRIMARY RESPONSIBILITIES:

- Customer service

- Troubleshoot, diagnose, and complete vehicle repairs using appropriate tools and OEM instructions

- Perform mobile PM ( Maintenance ) Services

- Provide support for the customer and answer questions.

- Order parts necessary for field repairs

- Test drive vehicles to confirm complaint and/or repair

- Maintain responsibility for minimal on-truck parts inventory

- Maintain tool organization and maintenance on tools and equipment

REQUIRED QUALIFICIATIONS:

- Mechanical experience in the automotive, truck industry

- Commitment to Valley Ford company philosophy regarding customer service and sales

- Ability to work independently without supervision at customer location

- Positive and helpful attitude towards vendors, customers, and fellow employees

- Well organized, attentive to detail, and efficient with time

- Possess a willingness and ability to learn

- Good communication skills including email, text, phone

- Customer service skills for face-to-face contact with customers

- Able to describe in written reports the mechanical and diagnostic work performed

- Strong computer experience with email programs, internet browsers, and Windows-based programs

- Clean and care for a service truck, shop tools, parts inventory, and equipment

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PAY & BENEFITS:

• 401(k) and 401(k) matching upon 1 year of service.
• Group Health, Vision, and Dental insurance (50/50 Employer/Employee split)
• Life Insurance is fully funded by the employer.
• Employee assistance program
• Employee discount
• Employee Team Member Programs
• Paid time off
• Parental leave
• Referral program

Valley Truck Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. All qualified applicants are given equal opportunity and selection decisions are based on job-related factors.

Valley Truck Centers is a Drug Free Workplace

EOE/DFWP

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OTHER:

All employees are required to participate in our drug screening testing program.

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Job Type: Full-time

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Tuition reimbursement

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Parma, OH 44130 (Required)

Ability to Relocate:

• Parma, OH 44130: Relocate before starting work (Required)

Work Location: Hybrid remote in Parma, OH 44130