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Who We Are
Valley Health System is a not-for-profit network of hospitals, urgent cares, physician practices, and services. Expanding across Virginia, West Virginia, and Maryland, we are devoted to the health of all who call our 18-county area home.
A vital resource for healthcare, we are the region's largest employer, a dependable community partner, and are at the leading edge of clinical innovations.
We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace.
What You Will Do:
This position functions under the direction and supervision of the Operations Manager for the Outpatient Behavioral Health Programs. The Patient Access Specialist will support the front end of the revenue cycle by processing accurate and complete pre-registration, registration, demographic and financial verification activities. Analyze insurance payor/plans and verifies eligibility through Epic's RTE platform or third party websites, documents responses of eligibility accurately in the patient medical record. When applicable, PAS will run cost estimates for review with patients, apply appropriate payment discounts and billing indicators. Utilizes the electronic medical health record and completes pre-screen questionnaire for new patients, coordinate and schedule new admissions and existing patient appointments, answers all incoming calls, takes messages and distributes as necessary, placing follow up phone calls to patients who have discharged from the outpatient programs, maintain all logs for compliance and regulatory standards, Welcomes visitors and provide facility tours as needed. Processes mail and orders/stock office supplies and other program materials. The Patient Access Specialist will complete all other duties assigned and acts as a member of the interdisciplinary team- communicating information, integrate appropriately with Hospital and assist the Program Director as needed. Must be capable of working independently, presents a positive image by professional appearance, attitude, personality, customer service and body language.
What You Will Bring:
Education
High School Diploma required
Bachelors Healthcare Administration, Business Administration or Clinical Area preferred
Experience
2 years - Healthcare/Medical - Support Services
Epic experience required, or ability to complete training in seven days of hire
Qualifications
Ability to multi task, prioritize deadlines, work well in both a team environment and independently required
Excellent organizational skills required
Excellent communications and interpersonal skills required
What You Will Get:
At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
* A Zero-Deductible Health Plan
* Dental and vision insurance
* Generous Paid Time Off
* Tuition Assistance
* Retirement Savings Match
* A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
* Membership to Healthy U: An Incentive-Based Wellness Program
Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
To see the full scale of what we offer, visit valleyhealthbenefits.com.
Exclusions apply
We celebrate, support, and thrive on our differences for the benefit of our employees, our patients, and the communities we serve.
We are neighbors caring for neighbors, and our goal is always to help those we serve get well, feel well, and stay well.
EOE
Criminal Background Checks
VA State Police and/or WV State Background and Fingerprinting (WV Cares) (applicable state)
3rd party Background Check
Central Registry
FBI Fingerprinting
FLSA Classification
Non-exempt
Grade
108
Physical Demands
6 A Customer Service
Full Time
$43k-53k (estimate)
06/17/2024
06/30/2024
valleyhealthlink.com
Winchester, VA
1,000 - 3,000
The following is the career advancement route for Patient Access Specialist positions, which can be used as a reference in future career path planning. As a Patient Access Specialist, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Specialist. You can explore the career advancement for a Patient Access Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Patient Access Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Access Specialist job description and responsibilities
As an essential member of the Revenue Cycle team, Patient Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers.
03/17/2022: Tuscaloosa, AL
Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.
01/29/2022: Roanoke, VA
Maintains patient confidentiality per HIPAA regulations.
01/11/2022: Daytona Beach, FL
Preparing documents for admitting and discharging patients from the hospital.
12/22/2021: Canton, OH
Under general supervision, performs complex level customer service functions primarily related to patient registrations.
01/27/2022: San Jose, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Access Specialist jobs
Maintain positive working relationships with patients, physicians, visitors, and hospital staffs.
03/11/2022: Spartanburg, SC
Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.
02/01/2022: Portland, ME
Strong commitment to providing an outstanding patient experience.
03/03/2022: Huntington, NY
Practice customer service skills for dealing with patients.
02/16/2022: Fresno, CA
Must have strong knowledge of Patient Access functions and Front End billing processes.
02/08/2022: Greenville, SC
Step 3: View the best colleges and universities for Patient Access Specialist.