Who We Are
Valley Health System is a not-for-profit network of hospitals, urgent cares, physician practices, and services. Expanding across Virginia, West Virginia, and Maryland, we are devoted to the health of all who call our 18-county area home.
A vital resource for healthcare, we are the region’s largest employer, a dependable community partner, and are at the leading edge of clinical innovations.
We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace.
What You Will Do:
The Healthcare Hospitality Intern (aka H.H.C.A.P) provides support services functions to a diverse patient population through serving wholesome and attractive meals, and providing Environmental services tasks through performing routine cleaning of patient rooms, common areas, and other areas as assigned. This highly visible role supports patient care activities while providing exceptional customer service through positive, friendly interactions in a fast paced environment. As a H.H.C.A.P. Intern, you interact with a variety of patients and staff and are held to the highest standards for ensuring the satisfaction of patients and visitors alike. H.H.C.A.P. Interns are responsible for maintaining sanitation and infection control requirements, proper dilution rates of chemicals, and following routine procedures for cleaning and meal preparation.
This position requires a positive attitude and excellent people skills. Personal hygiene and appearance is important for employees in this position. Expected to remain on-task and work efficiently throughout the shift. Coordinates and collaborates with hospital floor staff, including RNs, CNAs, and other clinical staff to ensure meals are provided to patients in a manner to best support their nutritional and medical needs To be successful in this position, you must be a self-starter and highly motivated with an attention for detail. This position is expected to work both independently and as part of a team, and carry out all assigned tasks within the allotted time. Must be flexible in job assignments and willing to perform a variety of tasks as needed. Performs other duties as assigned.
What You Will Bring:
Education
Rising High School Junior or Senior enrolled in the H.H.C.A.P. program
Qualifications
Ability to do simple calculations and record keeping.
Must work with all ages and disabilities of hospitalized patients.
Must be able to work independently and follow routine procedures.
Ability to operate a cash register efficiently
Competent and Hospitable to successfully interact with customers
Must possess positive attitude and have excellent communication and customer service skills.
Competent and hospitable to successfully interact with patients according to their special needs.
Must be flexible in job assignments/tasks and be able to handle stressful situations.
Must be willing to work around blood/bodily fluids and people with communicable diseases.
Must maintain strict confidentiality of patient information both inside/outside hospital.
Must complete and pass Serve Safe certification prior to completion of Internship
What You Will Get:

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program
Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
To see the full scale of what we offer, visit valleyhealthbenefits.com.
Exclusions apply
We celebrate, support, and thrive on our differences for the benefit of our employees, our patients, and the communities we serve.
We are neighbors caring for neighbors, and our goal is always to help those we serve get well, feel well, and stay well.
EOE
Criminal Background Checks
VA State Police and/or WV State Background and Fingerprinting (WV Cares) (applicable state)
3rd party Background Check
FLSA Classification
Non-exempt
Grade
102
Physical Demands
11 A Environmental Services