Responsibilities:

- Spanish speaker preferred
- Greet and welcome patients and visitors at the front desk
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and update information as necessary
- Handle incoming and outgoing mail, emails, and faxes
- Assist with administrative tasks such as filing, data entry, and scanning documents
- Ensure the reception area is clean, organized, and presentable

Qualifications:
- Previous experience as a front desk receptionist or in a similar role preferred
- Knowledge of HIPAA regulations and ability to maintain patient confidentiality
- Familiarity with dental receptionist duties and dental software such as Eaglesoft or Dentrix is a plus
- Proficiency in using phone systems and handling multiple phone lines
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of medical terminology is beneficial but not required

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or skills required for the role.

Job Type: Full-time

Pay: $18.80 - $22.65 per hour

Healthcare setting:

• Medical office
• Outpatient
• Private practice

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Sherman Oaks, CA 91403 (Required)

Work Location: In person