Description

We are Valiant Residential

We are bold and resolute in our dedication to providing the best in next-generation property management. As a company founded by former property owners and asset managers, we are uniquely attuned to the needs of property owners and residents. We have invested more than 37 years in developing a premier platform for the clients we serve. Whether starting from the acquisition stage or transitioning into a management change through the investment lifecycle, we have a strong track record of delivering long-term returns to our clients. 

At Valiant Residential, we live by our mission to innovate property management by developing prosperous partnerships and cultivating compassionate people driven by a Valiant spirit. 

We are seeking an Assistant Community Manager who will be responsible for: 

Job Summary:

The Assistant Maintenance is responsible for assisting the maintenance supervisor. He/she is also responsible for maintaining the physical integrity of the property and working with the leasing team to maximize renewal and leasing opportunities. The Assistant Maintenance will ensure that all duties are carried out with safety first and according to Valiant Residential policies.

Responsibilities:

• Service requests made by residents should be completed within 24 hours.
• Implement and manage the system for handling resident service requests. Whenever possible, all requests should be completed within 24 hours. Schedule the on-call rotation for the staff and assist with service as necessary.
• The Assistant Maintenance will assist in being responsible for conducting all business in accordance with company policies and procedures and all state and federal laws (such as ADA, Fair Housing, OSHA, etc.).
• Assist in the distribution of flyers and other materials.
• Keep all safety materials current and readily accessible. You must be aware of the condition of physical property throughout and immediately correct unsafe conditions.
• Maintain accurate records of preventive maintenance, service requests, and make-ready status of all vacant apartments. 
• Schedule and perform minor and routine maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools in excellent condition.
• Diagnose and perform minor or routine maintenance or repair involving the following on a daily basis: Electrical and plumbing (including water lines), A/C and heating systems, appliances, water irrigation systems, stairs, gates, fences, patios and railings, tile, carpet and flooring, roofing, gutters, fasteners, interior/exterior lights, fireplaces, ceiling fans, gas fixtures and appliances, shutters, doors, cabinets, windows, sliding glass doors, boilers, gas and electric, door locks, P.O. boxes and locks, security systems, ceiling leaks, walls, pool area, tile, hot tub/spa, and pool furniture.
• Handle “on-call” duties whenever needed.
• Participate in standby emergency schedules for evening, weekend, and holiday coverage.
• Assist in preparing the property for various inspections.
• Perform any additional duties as assigned by the property manager or Regional Community Supervisor.

Requirements

Position Requirements:

• A minimum of two years of full-time experience in apartment maintenance or a trade that requires basic knowledge of electricity, plumbing, carpentry, painting, and HVAC is required.
• EPA (refrigerant, transition, and recovery certification)
• Own a basic set of hand tools.
• Valid driver’s license with good driving record and auto insurance.
• Ability to perform work responsibilities at other locations and ability to travel within a major metropolitan areas with possible overnight stays in other cities.
• Ability to work some weekends as needed.

Physical Requirements:

• Must be able to sit, stand, climb, stoop, and remain at a desk for a period of up to 8 hours or more if needed.
• Must be able to walk the property for up to 8 hours (or more) in various weather conditions.
• Must have the ability to climb stairs for purposes of showing properties to prospective tenants.
• Must be able to lift up to 30 lbs. as needed.

Education:

• High school diploma or equivalent.
• Technical Certification is a plus.