Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide.

Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions.

We are leader on our businesses, and recognized as one of the largest global innovative companies.

Join us at Valeo Thermal Bus Systems

What you will win

As part of a global community of talented people, you will grow and thrive working on advanced technologies for greener, safer and smarter mobility.

Our company culture gives all our employees the opportunity every day to #Dare.Care.Share.

You will receive a best in class, total compensation package that provides a comprehensive benefits program with real financial value.

What you will do

Join Valeo's teams specialized in the automotive aftermarket, and revolutionize customer relations through digital solutions!

The Field Service Engineer is responsible for repairing commercial buses under warranty and resolving customers' concerns on product failures via provided mobile service vehicle or airplane.

This is a remote role based out of your home office mid-west of the United States. The position does require traveling most of the time supporting mid-west customers.

A work vehicle as well as required tools will be provided.

• Your responsibilities...
• Travel 75% of the time across the mid-west of the United States
• Conduct full maintenance training courses on various heating, ventilation and air conditioning systems for transit bus and school bus systems to mechanics, technicians and management teams
• Service / repair / replace HVAC systems on buses when required
• Meet regularly with the North American Service Manager to provide status on completed work
• Attend internal meetings as needed
• Work closely with the Valeo TCV (Thermal Commercial Vehicles) Engineering and Quality teams
• Follow standards and work instructions and support the creation of standards when needed
• Complete field service and training reports and file with North American Service Manager timely and accurately
• Maintain highest security protocols to keep sensitive and protected customer and or company information confidential and secured
• Ensures compliance with all safety procedures and standards including, but not limited to, performing tasks safely, wearing required personal protective equipment, maintaining a clean working area and implementing safety improvements.
• Escalate challenges and impediments to meeting customer's expectations.
• Maintain professional and positive relations with team members.
• May train other team members on various maintenance practices for the various systems offer by Valeo TCV
• Comply with all company conduct rules

What you should have

• You will support mid-west Valeo customers with HVAC bus services
• You have experience training in either automotive or residential HVAC systems
• You have a High School Diploma or GED, college degree is preferred
• You have work experience with repairs of automotive heating and air conditioning units
• You have knowledge of 600V electrical systems or ability to read a wiring diagram
• You have the ability to travel internationally "Canada & Mexico on occasion"
• You are able to read technical drawings and prints
• You have demonstrated ability to diagnose and repair automotive air conditioning units over the phone
• You have demonstrated ability to communicate effectively
• You are detail oriented and accurate
• You have strong organization skills
• You show proficiency in computer software- Microsoft Office, Google, etc.
• You have the ability to work in a team environment
• You are able to work independently with minimal supervision
• You have demonstrated ability to satisfy customers

Join us!

Thanks to its strategy based on innovation, Valeo is at the heart of the three revolutions that are revolutionizing the automobile : the electrification of the vehicle, the advent of the autonomous and connected vehicle, and the development of digital mobility.

Revolutions that Valeo has anticipated and that are today synonymous with great career opportunities, including abroad! At Valeo, innovation is driven by diversity, authenticity and the energy of its talents.

Customer Quality Engineer

Organization

Customer Quality

Schedule

Full time

Employee Status

Regular

Job Type

Permanent contract

Job Posting Date

2024-04-15

Join Us !

Being part of our team, you will join :

• one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
• a multi-cultural environment that values diversity and international collaboration
• more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
• a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development

More information on Valeo : https : / / www.valeo.com

Last updated : 2024-05-14