In-House Marketing Representative/Guest Services

Vacation Village Resorts and Affiliates – Williamsburg, VA

Join Our Growing Family

Recognized as a leader in the vacation ownership industry, Vacation Village Resorts has sent family and friends on memorable vacations since 1981. Our Company offers deeded real estate interests at more than 30 resort and affiliate properties and has generated a worldwide owner base that exceeds 400,000 families. From mountaintops to beachfront, our resorts are located in some of the most popular vacation destinations in the U.S.

At Vacation Village Resorts, we are committed to providing our employees with a workplace environment that is safe, inclusive, productive, challenging, rewarding, and fun. When you become a member of our family, you join a company that is as passionate about its employees as it is about its customers and owners. As an employee-owned company, you get the opportunity to be more than just an employee; you become an owner through our Employee Stock Ownership Plan (ESOP).

Vacation Village Resorts at Williamsburg is seeking highly motivated marketers to join our team. This position provides hourly training pay for the first two weeks, then hourly plus commissions.

Essential Job Responsibilities

• Secure presentation appointments for our existing and potential customers, while maintaining the highest level of customer service.
• Promote the Vacation Village Resorts brand while connecting families with information and resources to enhance their vacation experience.

Position Requirements

• High School Diploma or equivalent is preferred.
• Previous customer service experience.
• Must be comfortable with face-to-face interaction.
• Must be motivated, outgoing, friendly, tactful and well organized.
• Must be able to demonstrate prompt, reliable and motivational demeanor at all times.
• Professional appearance and positive attitude must be maintained.
• Knowledge in computer software such as Microsoft®, Excel® and Word® and general computer applications is preferred, but not required.
• Must be able to work weekends, holidays and extended hours.
• Excellent verbal communication, active listening and customer service skills.
• Ability to work in a fast-paced environment.
• Ability to work on a team as well as individually.

Desired Requirements

• Prior timeshare, resort or concierge experience a plus but not required (top level training pay and support provided).
• Bi-lingual a plus, but not required.
• One year of marketing experience preferred.

Benefits

• Employee Stock Ownership Program (ESOP).
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance and Accidental Death and Dismemberment (AD&D) insurance
• Paid Time Off
• Wellness program (subject to provider availability)
• Employee Assistance Program
• Employee Discounts (Tickets at Work, Perks at Work)

Job AP24IHMWB

Job Type: Full-time

Compensation package:

• Commission pay

Schedule:

• 8 hour shift

Work Location: In person