Company Overview

VT Industries, Inc., is North America’s leading manufacturer of architectural wood doors for commercial and residential applications, the largest post-form laminate countertop manufacturer in the United States, as well as a leading source for butcher block countertops and other architectural wood products. VT is a family-owned company that offers a dynamic work environment and continues to invest in state-of-the-art manufacturing equipment and processes, as well as growth and development opportunities for its team members. The company’s three divisions serve customers from fifteen manufacturing facilities strategically located throughout the U.S. and Canada.

Position Description

The IT System Administrator I is responsible for assisting with the installation, configuration, and maintenance of the network infrastructure and devices of the organization. The IT System Administrator I also provides technical support and troubleshooting to the users and staff and ensures the security and reliability of the network and systems. This role will work closely with the IT team to ensure the smooth operation of the company’s IT infrastructure.

Essential Job Functions:

• Works with the IT Network Administrator to Install, configure, and update network hardware and software, such as routers, switches, firewalls, servers, and wireless access points.
• Monitor and analyze network and system performance and availability and identify and resolve any issues or problems.
• Works with the IT Network and Systems Administrators to Implement and enforce network security policies and procedures and perform regular backups and disaster recovery operations.
• Assist in the design and planning of network expansion and upgrades, and research of recommend new technologies and solutions.
• Provide technical support and guidance to users and staff on network-related issues, and document and maintain network configurations and inventories.
• Collaborate with other IT team members to ensure the smooth operation and integration of the network.
• Other duties as assigned.

Professional Characteristics:

• Accepts responsibility, holds himself/herself accountable for performance
• Self-starter, who takes the initiative and possesses a strong work ethic
• Creative problem solver, detail-oriented, solutions-focused
• High aptitude in learning new technology, systems, processes
• Strong written and oral communication skills
• Team player throughout the organization, strong interpersonal skills
• High level of integrity, sincerity, and honesty
• Business-oriented, client-service mindset

Qualifications:

• Associate degree or higher in computer science, information technology, or related field, or equivalent work experience.
• One or more relevant certifications, such as CompTIA Network , Cisco CCNA, or Microsoft MCP.
• At least one year of experience in network administration, installation, and troubleshooting.
• Knowledge of network protocols, standards, and architectures, such as TCP/IP, Ethernet, LAN, WAN, VPN, and WLAN.
• Proficiency in network hardware and software, such as routers, switches, firewalls, servers, and wireless access points.
• Ability to diagnose and resolve network problems, and to work under pressure and meet deadlines.
• Excellent communication, teamwork, and customer service skills.
• Attention to detail, accuracy, and security.
• All team members are expected to follow the Code of Conduct to the highest standards as well as to adhere to the Attendance Policy of VT Industries

Physical Requirements

Tolerance for sitting long periods of time. Possess finger dexterity to write, type, and use a calculator. Maintain adequate vision to view small print and computer terminal. Ability to speak and hear, walk throughout facilities with occasional light lifting (25 pounds), stooping, kneeling, crouching, and reaching with hands and arms required. Ability to travel between multiple facilities as required to perform core job duties. 

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.