17 Guest Experience Specialist Jobs in Denver, CO
V/O Med Spa - Colorado is Hiring a Guest Experience Specialist Near Denver, CO
Job Description
- Bonus based on performance
- Employee discounts
- Opportunity for advancement
At V/O we believe in providing our guest with an exceptional experience in a warm and welcoming environment. We run by the platinum rule, treat others the way THEY want to be treated.
We offer services, treatments and products that are proven to get the results our guests desire. Our highly-knowledgeable staff is driven to help our guests achieve their self-beautification and wellness goals by providing them with the product and services insights they need to make the best decision possible.
Our highly educated expert team of medical professionals and practitioners understand that everyone has unique needs. Therefore, our team focused on meeting the needs of our guest by creating individualized treatment plans. V/O Med Spas commitment to our guests is to be different than any medical spa our guests have experienced.
We are a team-oriented spa, and believe in maintaining a fun and safe work environment which supports both individual and team growth and development.
The Position
Summary : The Guest Experience Specialist is responsible for ensuring that the guest has an exceptional experience from the moment they call on the phone or walk through the door. They are responsible for ensuring all guests are scheduled accurately and receive their services in a timely and professional manner. The Guest Experience Specialist must embody V/Os core values and reflect them through their interactions and behaviors. Guest Experience Specialists must continually work to meet Guest expectations by responding to Guest questions and inquiries, managing the Guest intake process, ensuring a clean and organized work space, providing excellent communication and administrative services, supporting the sales process by making phone calls and sending text messages/emails to leads, working at some marketing events, and representing the V/O Med Spa brand at the highest level.
Qualifications :
Possess a thorough knowledge of spa services
Have excellent interpersonal skills and customer service orientation
Possess excellent cleanliness and sanitation skills
Comfortable consulting patients regarding cosmetic and non-cosmetic treatment options, techniques and treatment plans
Essential Skills/Characteristics :
Organized
Responsive
Adaptive, flexible and able to multitask
Continuous improvement mentality
Effective communication
Time management/self-management
Ethical
Positive attitude
Enthusiastic
Team orientation
Empathetic
Honesty
Trustworthy
Outgoing
Problem solver
Responsible
Physical/Mental Requirements :
Ability to lift at least 30lbs
Exposure to blood and bodily fluids, Utilizing proper PPE
Use of manual dexterity, gross motor skills, bi-manual dexterity and fine motor skills
Perks
PTO
Performance-based commission opportunity
Growth opportunities
Company-paid team outings
Continuous training and education
Job Summary
Full Time
$42k-54k (estimate)
04/23/2024
05/11/2024
The following is the career advancement route for Guest Experience Specialist positions, which can be used as a reference in future career path planning. As a Guest Experience Specialist, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Specialist. You can explore the career advancement for a Guest Experience Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Guest Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Experience Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Experience Specialist job description and responsibilities
A successful guest specialist must be able to properly greet guests and make them feel at home.
03/11/2022: Springfield, OR
Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
12/28/2021: Vineland, NJ
Guest Experience Specialists lead their team members to accomplish day-to-day and big picture goals.
02/15/2022: Helena, MT
Guest specialists assume responsibility over safety of their guests and supervise other staff members when necessary.
01/30/2022: Eugene, OR
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
02/26/2022: Longview, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Experience Specialist jobs
Compensation depends on work experience, job location, bonus, benefits and other factors.
01/15/2022: Pocatello, ID
Customer experience analysts may create and track metrics to quantify the customer experience.
03/17/2022: Fort Worth, TX
They are like puzzle pieces.
12/20/2021: Macon, GA
Customer experience specialists at B2C companies should have great writing and communication skills, with the ability to think creatively on a larger scope.
01/19/2022: Helena, MT
Customer experience specialists at these companies should be data-driven and focused on building relationships.
03/10/2022: Richmond, VA
Step 3: View the best colleges and universities for Guest Experience Specialist.
