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Crew Member ( Weekends $13 an hour )

Va Beach, VA | Full Time
13 Days Ago

Job Description

Description

Summary:

Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

 

Responsibilities Include:

Team Environment

  • Work well and interacts with others respectfully
  • Respond positively to coaching and feedback
  • Communicate with team members
  • Able to learn and execute multiple tasks

Operational Excellence

  • Provide guest service
  • Resolve guest issues
  • Follow Brand standards, recipes and systems
  • Follow safety, food safety and sanitation guidelines; comply with all applicable laws
  • Maintain clean and neat work environment

Profitability

  • Execute restaurant standards and marketing initiatives
  • Handle POS transactions and payments with accuracy
  • Prepare and deliver all products according to Brand standards


Requirements

Skills/Qualifications:

  • Fluent in English
  • Basic computer skills
  • Capable of counting money and making change
  • Able to operate restaurant equipment (minimum age requirements may apply)

Competencies:

Guest Focus

  • Understands and exceeds guest expectations, needs and requirements
  • Develops and maintains guest relationships
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process

Passion for Results

  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance; understands how his/her role relates to others

Problem Solving and Decision Making

  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary

Interpersonal Relationships & Influence

  • Develops and maintains relationships with team
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

You are applying for work with a franchisee of Dunkin’ Donuts, not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Skills for Crew Member ( Weekends $13 an hour )

The job skills required for Crew Member ( Weekends $13 an hour ) include Food Safety, Commitment, Guest Service, Benefits Programs, Initiative,and Problem Solving etc. Having related job skills and expertise will give you an advantage when applying to be a Crew Member ( Weekends $13 an hour ). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Crew Member ( Weekends $13 an hour ). Select any job title you are interested in and start to search job requirements.

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Career Path for Crew Member ( Weekends $13 an hour )

The following is the career advancement route for Crew Member ( Weekends $13 an hour ) positions, which can be used as a reference in future career path planning. As a Crew Member ( Weekends $13 an hour ), it can be promoted into senior positions as a Fast Food Shift Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Crew Member ( Weekends $13 an hour ). You can explore the career advancement for a Crew Member ( Weekends $13 an hour ) below and select your interested title to get hiring information.