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UW Credit Union’s Collections team is hiring for a Collections Specialist! If you are passionate about helping people through life’s struggles, this is the role for you. You, along with the close-knit Collections team, will play a key role in minimizing loss for UW Credit Union by working with members who have fallen behind on payments, and creating realistic and achievable plans to get their finances on track. At UW Credit Union, humanity counts most. We’re not here to judge. We understand life happens. The Collections Specialist’s goal is to assess each member’s situation with compassion, empathy, and persistence, and craft a unique solution to fit their needs. UW Credit Union’s delinquency rate runs below industry average, thanks to our dedicated and skilled Collections team.
As a Collections Specialist, you will put your detective skills to the test as you persistently work to resolve delinquent accounts. You have a passion for analyzing puzzles, and strategically putting the pieces together. You find comfort in communicating the ‘tough stuff’ with compassion and clarity. You are familiar with the ins and outs of working in a financial institution; familiarity with collections practices is a perk, but not required. Organization and task-oriented work is where you shine; you enjoy problem solving independently, while still collaborating with your team when needed. UW Credit Union employs a ‘Members for Life’ philosophy: the Collections Specialist aims to maintain member trust and respect throughout the collections process, so the member remains with UW Credit Union long after their financial issues are resolved.
Why work for UW Credit Union?
Join one of Wisconsin’s premier financial institutions, a 2021 National Top Workplace and multi-year recipient of Madison Magazine’s Best Places to Work, Wisconsin State Journal’s Top Workplaces, and Milwaukee Journal Sentinel’s Top Workplaces to receive:
UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.
Full Time
Contract Research
06/25/2022
12/11/2022
uwcuinvestmentservices.org
Madison, WI
<25
Contract Research
The following is the career advancement route for Collections Specialist I positions, which can be used as a reference in future career path planning. As a Collections Specialist I, it can be promoted into senior positions as a Collections Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Specialist I. You can explore the career advancement for a Collections Specialist I below and select your interested title to get hiring information.
If you are interested in becoming a Collections Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Specialist job description and responsibilities
Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.
02/26/2022: New York, NY
Collections specialists are responsible for managing overdue accounts for an organization.
12/16/2021: Port Arthur, TX
They prepare official receipts and coordinate with account payable specialists from other companies with pending payables.
01/03/2022: Omaha, NE
remind the clients for the overdue payment
01/05/2022: Fayetteville, NC
Contact clients for overdue outstanding payment
02/28/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Specialist jobs
Build an optimized Collections Specialist resume quickly and easily using administrative skills.
02/02/2022: Omaha, NE
Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.
02/04/2022: Idaho Falls, ID
These more advanced collection specialists must know, understand, and follow federal guidelines for these actions.
02/03/2022: Elkhart, IN
Learn excellent knowledge of billing procedure
03/03/2022: Utica, NY
Relevant work experience as a Collections Specialist are prefered
03/03/2022: Charleston, SC
Step 3: View the best colleges and universities for Collections Specialist.