The University of Wyoming invites diverse applicants to consider our employment opportunities. We are also especially interested in candidates who have experience working with diverse populations and/or diverse initiatives. 

JOB TITLE: 

Office Associate, Senior 

JOB PURPOSE:

Perform complex administrative support tasks with discretionary authority; independently make decisions that substantially impact operations within the department. Serve as the department's front line customer service contact, helping students, faculty, staff, research associates, adjunct, donors, and varied constituents. Administratively supervise comprehensive office operations for the undergraduate programs and graduate students in the master’s and doctoral programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide administrative support for the undergraduate programs of the Department. Work with supervisor and the department head, and independently, oversee all administrative aspects of the undergraduate programs in the Department including, but not limited to, provide customer service for students needing assistance, schedule undergraduate courses, assign rooms and upload them into Banner, prepare and edit information for the general bulletin, develop needed administrative tools to further streamline Department undergraduate program processes, update and track student performance metrics as designated by supervisor and the Department Head. Work closely with the Undergraduate coordinator and the CEPS Center for Student Success as needed for undergraduate programs and academic advising.
• Provide administrative support for the graduate programs of the Department. With very limited guidance from the graduate coordinator, oversee all administrative aspects of the graduate programs in the Department including but not limited to, provide customer service for students needing assistance, process applications, prepare acceptance/denial documents, communicate information to incoming students, track the progress of all students, interact with the Registrar to solve problems, maintain all Department student records, prepare and edit information for the general bulletin, schedule graduate courses, assign rooms and upload them into Banner, maintain a complex database of all graduate student records, and develop needed administrative tools to further streamline Department graduate program processes. Serve as liaison between students, faculty, Academic Affairs, International Students Office, etc.; and maintain database of graduate student metrics as directed by supervisor and the Department Head.
• Oversee the Department's office operations. Under very limited supervision, administratively oversee the department's office operations, insuring exemplary customer service, problem resolution and intra-departmental communication. Provide administrative support to the annual reappointment, tenure, and promotion process and annual faculty review process, and support faculty searches. Hire, train and supervise student workers in the department.
• Provide administrative support for the Department leadership. Anticipate and meet the needs of the Department head, associate head, graduate coordinator, and committee chairs for administrative information including, but not limited to, prepare and process administrative documents, schedule and organize department events, maintain a donor database and prepare receipt/thank you letters, manage the distribution, collection and preparation of teaching evaluations, coordinate website maintenance, develop department newsletter, and coordinate with College personnel as needed.
• Provide administrative support for the Department physical plant. Under very limited supervision, manage the non-laboratory physical plant for the department including, but not limited to, manage room assignments for faculty, staff and students, including assigning phone numbers, etc., coordinate office maintenance and painting, identify office equipment needs. Coordinate laboratory physical plant needs of the department with faculty.

SUPPLEMENTAL FUNCTIONS:

Assist with special projects as needed. Responsible for researching, developing and finalizing reports/surveys to the Dean's Office, administration and outside agencies. Serve on college and university committees as appropriate

COMPETENCIES:

• Analysis/Problem Identification
• Attention to detail
• Consistency
• Individual Leadership
• Initiative
• Quality Orientation
• Work Prioritization & Management

REMOTE WORK ELIGIBILITY:

This position provides vital support to campus customers and requires the successful candidate be available to work on campus.

MINIMUM QUALIFICATIONS:

Education: Associate’s degree

Experience: 1 year progressively responsible work-related experience

Required licensure, certification, registration or other requirements: None

DESIRED QUALIFICATIONS:  

• Excellent written, oral, and verbal communication skills 
• Strong attention to detail
• Excellent organizational skills
• Knowledge of Microsoft Office suite, including Word, Excel, PowerPoint, and Outlook

REQUIRED MATERIALS:  

Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references. This position will remain open until filled. Complete applications received by 04/07/2024 will receive full consideration.

HIRING STATEMENT:  

UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans and persons with disabilities.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377 or email jobapps@uwyo.edu.

ABOUT LARAMIE:

The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university.

Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/