Information Resources Asset Management Technician, Client Services

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we are looking for strategic thinkers who will help assure the security and compliance of UT Southwestern. With a career in our Information Technology department at UT Southwestern, you will be able to help with our mission to provide exceptional clinical care and create cutting-edge research programs as you grow your IT and security career. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a life-changing career!

Job Summary

This role provides support to Clements University Hospital. Duties include deployment of equipment to desktop technicians (PC, printers, carts,peripherals, mounts etc.) Enters new equipment into inventory system of record, updates records when moved, runs reports within asset tracking system as needed and decommissions equipment, which includes removing from floor, palletizing, updating asset tracking info, delivering and retrieving equipment, working with surplus warehouse to remove equipment. We are looking for someone who is self-driven, customer focused, good communication skills, and is comfortable working in a hospital environment. This position is not work from home or hybrid. It is 100% on site and does not offer H1-B sponsorship.

Education and Experience

Minimum Requirements

• High school diploma or equivalent and one (1) year inventory/asset or related experience, preferably involving computer equipment and peripherals.
• Valid state driver’s license, possession/maintenance of acceptable UT System driver rating.

Job Duties

• Deploy equipment (PC, printers, carts, peripherals, mounts etc.) according to equipment lifecycle schedule. This includes cable management.
• Receive, unbox, assemble, label, equipment prior to distribution to customer or stockroom.
• Perform physical inventory of assets on the floor or stockroom and reconcile discrepancies.
• Perform equipment checks to ensure equipment is operational and properly deployed (in good repair, cable managed, clean).
• Attempt remediation and escalate as needed to technical teams.
• Enter new equipment into inventory system of record, update records when equipment is moved, run reports within asset tracking system as needed.
• Decommission equipment, which includes removing from floor, palletizing, updating asset tracking info, working with surplus warehouse to remove equipment. 

Knowledge, Skills, and Abilities 

Work requires ability to follow established procedures of moderate complexity in performance of tasks. Work involves devoting time to routine contact with personnel of other departments in providing information or concerning delivery of materials, equipment, and supplies. Work involves frequent lifting and/or moving of up to 50 pounds. Work requires telephone and personal contact with faculty and staff of university, clients, physicians, and outside organizations. Work requires ability to perform duties quietly and efficiently in all areas of campus, including hospital and clinical areas. Work may require protective gear/garments when working in clinical areas. Work requires use of calculators, personal computer, and other standard office equipment.

Working Conditions

Work is performed primarily in office and clinical areas. 

To learn more about the benefits UT Southwestern offers visit https://www.utsouthwestern.edu/employees/hr-resources/

For COVID-19 vaccine information, applicants should visit https://www.utsouthwestern.edu/covid-19/work-on-campus/

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status; and protected veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression. To learn more, please visit: https://jobs.utsouthwestern.edu/why-work-here/diversity-inclusion/.