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Under direct supervision, responsible for providing procedural or operating assistance and support to faculty, staff and students for all Information Technology applications, products and services. Complex and/or high priority problems are elevated to specialized support groups within IMS for resolution when needed. Responsible for ensuring that an effective solution is provided to the user.
Full Time
05/13/2024
06/10/2024
The following is the career advancement route for IT Service Desk-Associate positions, which can be used as a reference in future career path planning. As an IT Service Desk-Associate, it can be promoted into senior positions as an Administrative Assistant II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Service Desk-Associate. You can explore the career advancement for an IT Service Desk-Associate below and select your interested title to get hiring information.