Job Summary:

UT Health San Antonio will be transitioning from Orchard Harvest to Epic Beaker and a blood banking system as we expand our ambulatory environment and open a Multispecialty and Research Hospital (MSRH). We are seeking an intermediate level analyst with experience in Epic Beaker Clinical, Anatomic and Molecular pathology for exciting opportunities as we design, implement, test, validate and maintain Epic Beaker and blood bank software.

Knowledge, Skills and Abilities:

1. Proven ability to successfully execute multiple assignments simultaneously in a matrixed environment.
2. Demonstrated critical and analytical thinking proficiencies.
3. Strong written and verbal communication skills.
4. Demonstrated troubleshooting competencies.
5. Excellent organizational management skills.
6. Project Management skills.

Job Duties:

• Under minimal supervision, the Beaker analyst will work on the design, build, configuration, testing and maintenance of Epic Beaker clinical/anatomic path and blood back software.
• Work collaboratively with members of the lab team to ensure workflow, device integration, testing, validation, and Beaker functionality meeting specifications. 
• Work collaboratively with clinical teams to ensure Epic Beaker and blood bank software meet specifications. 
• Perform ongoing maintenance and configuration updates to Epic Beaker and Blood Bank applications. 
• Create test scripts, timelines, and plans for application and workflow changes. Perform actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinate and participate in requestor and user testing of application changes. 
• Provide tier-two support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Serve as a liaison between users and vendors. Coordinate system fixes and changes with software vendors. Coordinate the deployment of application changes with the training team and operations. 

Education:

Bachelor’s degree required. Equivalent years of experience may be substituted for a degree. 

Experience:

A minimum of three (3) years of relevant experience with clinical or business systems with exposure to software development/build lifecycles.

Additional Licenses and Certifications:

As specified by the department director, Epic certification for assigned modules are required within eighteen (18) months of hire. Epic certification must be maintained per Epic Corporation standards.