USX FEDERAL CREDIT UNION

JOB DESCRIPTION

General Summary

Promotes U$X FCU products and services in accordance with U$X FCU policies and procedures, as well as Federal and State rules and regulations. Employee is responsible for interviewing and evaluating applicants for credit union membership, opening new accounts and onboarding new members. Review credit reports and identify opportunities. Educating members on achieving financial goals is critical to success in this position. Employee is also responsible for performing general transactions and assisting members with questions regarding their accounts and other credit union products and services.

Essential Functions

• Greet and welcome new members to the credit union in a courteous, professional, and timely manner.
• Provide prompt and accurate services, efficient member transactions
• Open new accounts, assist members with completing forms, properly onboard new members, and encourage them to be actively engaged in the credit union
• Review member credit report to educate them and look for opportunities to save them money.
• Identify the best financial package for the member and educate them on benefits of the plan.
• Provide insight into their financial affairs, helping members to make prudent financial decisions and build lifetime member relationships.
• Actively cross - sells U$X FCU products and services.
• Receives member’s phone calls, responds to inquiries/questions appropriately and directs them to appropriate staff personnel that will meet their financial need.
• Process member transactions, including but not limited to deposits, withdrawals, transfers, loan payments, and Visa credit card payments.
• Maintain a cash drawer and ensure the cash drawer is in balance and within credit union limits at all times.
• Ensure that transactions are processed properly and in accordance with all applicable credit union policies and procedures as well as all federal laws and regulations.
• Other duties as assigned.

Job Qualifications

• High school diploma
• Self-directed individual with well-developed interpersonal skills, effective communications skills, both written and oral as well as time management skills.
• Position requires ability to master a working knowledge of U$X FCU products and services.
• Position requires ability to master a working knowledge of Correlation Flagstone, personal computer applications, as well as Federal regulations applicable to the function area.
• Several years of credit union or community banking work experience preferred.

DISCLAIMER

The above information is descriptive of the general nature and level of work performed by employees with this job designation. It is not designed to be a comprehensive inventory of duties, responsibilities, and qualifications.

USX Federal Credit Union is an Equal Opportunity Employer

USXFCU makes all employment decisions without regard to race, color, religion, national origin, sex, gender identity or expression, sexual orientation, disability, marital status, age, genetics, use of a guide or support animal, or on any other basis prohibited by federal, state, or local law.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Cash Handling: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Ability to Relocate:

• Findlay, OH 45840: Relocate before starting work (Required)

Work Location: In person