1 Ecommerce Operations Coordinator (PT) Job in Bristol, RI
SORT BY
U
USSA is Hiring an Ecommerce Operations Coordinator (PT) Near Bristol, RI
Ecommerce Operations Coordinator
Part Time 4-5 hours per day 4-5 days per week
Reports to: People Operations Manager
Our Mission:
Increase sailing participation and excellence through education, competition, and equal opportunity, while upholding the principles of fair play, sportsmanship, and safety.
Our Vision for the Future of Sailing:
Sailing has become a rapidly growing sport in the US, driven by innovations in access and education, and inspired by American success in international competition. The diverse sailing community is aligned around common goals for the sport. Sailing has been embraced by the public as being inspiring, inclusive and accessible.
Our Values:
- Respect
- Integrity
- Excellence
- Collective Success
- Clarity and Transparency
- Sustainability
Position Summary
In support of US Sailing's mission to grow and strengthen the sport of sailing, the Ecommerce Operations Coordinator will be responsible for collaborating across the business for the production, sales and distribution of merchandise and publications including inventory control, inventory reconciliation and purchasing. This work will include maintaining and improving the member and ecommerce databases. This is a critical interface between US Sailing and its customers and members.
This role requires a detail-oriented, customer service professional to analyze inventory trends, improve processes, and deliver a first-class member experience. A successful coordinator will work on diverse assignments and be a leader in managing operational tasks to increase efficiency across the association. They will possess excellent organization and problem-solving skills. The position is a crucial support member of the organization.
Essential Duties and Responsibilities
- Responsible for sales and distribution of publications, soft goods, and merchandise, including processing bills for payment for inventory
- Responsible for relationship between US Sailing & 3rd party provider - managing the ecommerce storefront inventory, pricing & billing
- Manage daily operations of sales for all departments' products, fulfilling and shipping all orders in the US Sailing Store
- Provide first-class customer service to customers, including responding to emails and phone calls, providing information on availability, pricing, and bulk purchasing, assisting customers with issues logging in or placing an order, and communicate with and process orders for international customers and net 30 customers
- Oversee the purchase of inventory and maintain records
- Maintain accurate product database locally and web based and manage inventory in multiple locations
- Coordinate quarterly physical counts and work closely with the Finance department to ensure accurate reconciliation
- Maintain the web store including products, images, descriptions, pricing, updates, and categories
- Purchase and receive-in products from vendors
- Order and receive packing and shipping supplies for web store purchases
- Establish and maintain effective working relationships with outside vendors, internal stakeholders, and customers
- Coordinate with accounting department on invoices for both vendors and customers, ensuring accurate account coding and timely payments
- Collaborate with Marketing and Partnerships departments to get new inventory in and maintain inventory levels with new merchandise
- Work with human resources and other departments regarding new hire requisitions, and other engagement requisitions cost/inventory
- Track inventory levels, define reorder points, and communicate with departments
- Anticipate needs and prevent problems and errors, leveraging automation and system capabilities appropriately
- Analyze expenses related to postage and shipping and develop solutions or alternative methods for processing ecommerce orders
- Collaborate with Membership Communications Coordinator and Marketing team to advertise products, packages, and courses, especially aligned with events or times of year to align with sales
- Drive idea and brainstorming sessions with additional departments to add product ideas or packages for increased sales
- Track sales and item history to monitor and report progress regularly
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Bachelor's degree in a relevant field or equivalent work experience preferred
- Minimum 2 years' experience working with computers and databases
- Ability to multitask and work around obstacles, with a focus on delivering the best service to stakeholders
- Proficient in Microsoft Outlook, Excel, Word, PowerPoint, SharePoint
- Experience with customer service, ideally in ecommerce or retail sales
- Understanding of inventory control
- Profit and loss knowledge
- Must possess excellent verbal and written communication skills dealing with members, organizations, vendors, government and the public
- Must possess excellent organizational and prioritization skills along with the ability to multi-task and problem solve
- Knowledge of sailing a plus
Other
- Use of all forms of office equipment
- Move boxes weighing up to 30 pounds
- Possess the highest integrity and values consistent with those of US Sailing
- Importance of being a team player: All US Sailing employees are expected to be exceptional team players
Benefits & Perks
- Medical insurance
- Vision insurance
- Dental Insurance
- 403(b) with company match up to 5%
- Life insurance
- Long- and short-term disability insurance
- Paid time off, Holidays, Community Service time, bereavement, parental leave, jury duty
- Access to free gym Membership at Roger William University campus
- Access to Roger Williams University cafeteria and lunch options
- Discounts on travel, entertainment, and others via Perk Spot and the Benefit Hub
- Gill Discount
- Employee Assistance Program
- Wellness Space
- Employee snack bar, staff celebrations and events
- Access to USOPC JEDI trainings and CRGs
- Employee trainings and professional development
- Complimentary US Sailing Membership, including access to all discounts
US Sailing provides a vibrant work environment that values creativity, teamwork, and respect. As part of our dedication to the diversity of our workforce, US Sailing is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, marital/domestic partner status, military and veteran status, genetic information or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
.
Send all inquiries to and apply formally via our website.
Job Summary
JOB TYPE
Full Time
SALARY
$86k-109k (estimate)
POST DATE
04/22/2024
EXPIRATION DATE
06/21/2024
WEBSITE
ussa.net
HEADQUARTERS
Severna Park, MD
SIZE
<25
Related Companies
Show more
The job skills required for Ecommerce Operations Coordinator (PT) include Customer Service, Problem Solving, Futures, Written Communication, Innovation, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be an Ecommerce Operations Coordinator (PT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Ecommerce Operations Coordinator (PT). Select any job title you are interested in and start to search job requirements.
Show more
The following is the career advancement route for Ecommerce Operations Coordinator (PT) positions, which can be used as a reference in future career path planning. As an Ecommerce Operations Coordinator (PT), it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Ecommerce Operations Coordinator (PT). You can explore the career advancement for an Ecommerce Operations Coordinator (PT) below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
