Job Summary: The Scheduling /Verifier is responsible for scheduling pediatric, adult, and geriatric patients for the surgery center and assists with insurance verification.The Scheduling/verifier must display excellent telephone etiquette as he/she manages calls of utmost importance to providing quality and continuity of individual patient care.Reports to work in acceptable business attire.

BENEFITS
Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.

Qualification Requirements:To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.The duties and responsibilities below are representative of the knowledge, skill, and/or ability required.

1.High school graduate or equivalent.

2.Excellent communication skills.

3.Excellent planning and organizational skills.

4.Ability to work under pressure.

5.Excellent telephone etiquette.

6.Thorough knowledge of medical terminology.

7.Ability to handle and prioritize multiple tasks.

8.Having the ability to foresee problems.

9.Alertness and adaptability to change in situation.

10.Holds all patient information confidential.

Duties and Responsibilities:

1.Schedules all surgical procedures.

2.Obtains and enters all necessary information from surgeon or scheduler requesting OR time.

3.Is aware of instruments and equipment limitations of the department.

4.Communicates with OR Director/Administrator regarding managing block time.

5.Allows adequate time for each procedure according to physician request.

6.Allows adequate time for room turnover.

7.Attempts to schedule similar types of cases in the same room to increase efficiency.

8.Communicates special equipment, instrument, supply, and staffing requests to the OR Director.

9.Proofreads and edits all surgery schedules before distributing.

10.Contact surgeon’s offices two days prior to schedule to confirm surgical times and procedures.

11.Refers conflicts and procedural questions to the OR Director.

12.Keep all department managers informed of changes affecting current schedule.

13.Assists in pre-certification of Kaiser patients.

14.Assists with completing forms for add-on procedures.

15.Prepares and distributes a “week at a glance” to assist with departmental staffing.

16.Attempts to minimize down time of rooms between cases.

17.Prepares final version of schedule for the following day.

18.Assists other employees when time allows.

19.May be asked to visit surgeon offices for marketing purposes.

20.Is consistently punctual and shows a responsible and dependable pattern of attendance.

21.Participates and supports BDP/QI programs and activities.

22.Cross-train in front desk areas, to include Switchboard, Insurance Verification, and Check-in.

FACILITY-WIDE CORE COMPETENCIES/ RESPONSIBILITIES:

1.Job Knowledge/Responsibilities/Productivity.

2.Customer Service/Relationship/Communication.

3.Environment of Care/Patient Safety.

4.Infection Prevention/Employee Health and Safety.

5.Performance Improvement.

6.Patient Rights.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

1.While performing the duties of this job, the employee is regularly required to stand; walk; sitting for extended period of time; use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; climb and balance; stoop, kneel.The employee is required to talk and hear.

2.The employee must regularly lift and/or move up to 30 pounds.

3.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

1.While performing the duties of this job, the employee is regularly exposed to toxic or caustic chemicals.The employee frequently works near moving mechanical parts and is frequently exposed to fumes or airborne particles and risk of electric shock.

2.The noise level in the workplace is moderate.