Medical Business Office Coordinator

Gastro One, located in Germantown, TN is seeking a highly organized and proactive Business Office Coordinator to join our dynamic healthcare team. As a key member of our administrative staff, the Business Office Coordinator will be responsible for overseeing various aspects of office operations, ensuring the efficient functioning of the business office, and contributing to the overall success of our gastroenterology practice.

Responsibilities:

1. Billing and Revenue Cycle Management:
• Manage billing processes, ensuring accuracy and compliance with regulatory standards.
• Collaborate with insurance providers to process claims and address billing inquiries.
• Oversee the revenue cycle, optimizing financial performance.
2. Appointment Scheduling:
• Coordinate patient appointments, maintaining an organized and efficient schedule.
• Utilize scheduling software to manage appointments, cancellations, and rescheduling.
3. Front Desk Operations:
• Supervise front desk activities, including patient check-ins, check-outs, and registration.
• Provide exceptional customer service to patients, addressing inquiries and concerns.
4. Financial Recordkeeping:
• Maintain accurate financial records and generate reports as needed for analysis.
• Assist in budget tracking and financial planning.
5. Collaboration and Communication:
• Facilitate effective communication among healthcare providers, administrative staff, and other departments.
• Participate in regular meetings to discuss office operations and implement improvements.
6. Compliance and Documentation:
• Ensure compliance with healthcare regulations and stay abreast of industry standards.
• Oversee documentation processes, including patient records and office procedures.

#USP-123

#LI-KB3

• Previous experience in healthcare administration, preferably in a gastroenterology or related medical practice.
• Minimum Associate's Degree required.
• Must have a minimum of 5 years of medical business office experience. 
• Strong organizational and multitasking abilities.
• Proficient in billing processes and familiarity with medical coding.
• Excellent interpersonal and communication skills.
• Knowledge of medical terminology and experience with office management software.
• Ability to handle confidential information with discretion.

Gastro One/USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.