Destin Surgery Center has an exciting opportunity for a Business Office Float, FT. Great location with benefits and competitive pay for the right candidate!

JOB SUMMARY

This position is responsible for covering any aspect of the business office necessary. Primary duties will include medical records and chart preparation but will also entail scheduling, insurance verification, financial counseling, patient calls, and medical record audits. Successful candidates will possess outstanding multi-tasking abilities, communication, and teamwork as well as the ability to keep up in a fast-paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs. We offer competitive wages and benefits to include medical and dental insurance, 401(k), paid time off and life insurance. Hours are 9-5 M-Th and 9-4 on Fri.

DUTIES AND RESPONSIBILITIES:

• Ensures all required forms are placed in designated areas of the patients chart
• Daily preparation of charts surgeries within required deadline 
• Preparation of medical consents for each chart prepared
• Labeling necessary documents and adding physician orders
• Verifies insurance 
• Obtains pre-certification from insurance companies for procedures that require pre-certification.
• Requests office notes from referring physician if needed for Authorization.
• Calculating and Informing patients of amount due
• Communicating with medical offices
• Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
• Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
• Knowledge of health care financing and Medical Collections preferred.
• Other duties as assigned

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:
- Hospital or medical office experience preferred but not required. WILL TRAIN THE RIGHT CANDIDATE!
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Extreme multi- tasker
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.