Who you are: The Catering Coordinator will work closely with the Catering Manager and restaurant (including ghost kitchen) teams to ensure efficient and seamless planning and execution of catering orders, driving the cycle of Enlightened Hospitality. Daily responsibilities are both administrative and operational, and the Catering Coordinator is expected to work independently and collaboratively while embodying our Beliefs.

What you’ll do:

• Execute administrative tasks in support of the Catering Manager such as creating and updating catering orders, catering platform (Toast Catering) technical support, meal platform (i.e. Sharebite, EZCater) order scheduling and coordination, catering revenue tracking, etc.
• Engage with potential and existing catering clients through phone and email correspondence as needed to gather order details, finalize orders, etc.
• Schedule catering order deliveries with 3rd party delivery partner (Dragonfly), monitor pick-ups and deliveries and troubleshoot with Cartwheel and restaurants (including ghost kitchen) as needed to ensure timely orders and positive client satisfaction.
• Reconcile weekly catering delivery reports with restaurant allocation and supplemental tip information.
• General restaurant (including ghost kitchen) operations support as needed. Examples, but not limited to, would be assisting restaurant (including ghost kitchen) teams to fulfill large catering orders and reviewing catering related processes and procedures with restaurant team members to ensure catering best practices are being followed.
• Assist with ongoing projects related to catering business growth.

What we need from you:

• 1 years of hospitality, catering, or events experience
• Strong computer skills/Microsoft Office
• Ability to work independently as well as collaboratively
• Excellent verbal and written communication skills
• Able to assess the accuracy, neatness, and thoroughness of assigned work
• Problem-solving skills with initiative and follow through.

What you’ll get from us:

• Annual salary of $60,000 - $70,000*, plus commission
• Comprehensive medical, dental and vision insurance
• Paid Time Off to support you with an active life outside of work
• Paid Parental Leave
• Life Insurance
• Flexible Spending Options (health care, dependent care, transit & parking)
• Employee Assistance Program to support overall mental wellbeing
• Exclusive access to primary care, mental health, and other healthcare services through Radish Health
• Annual dining credit and 51% dining discount throughout the USHG family of restaurants
• Matched 401(k) to help you invest in your future
• Access to the USHG HUGS Employee Relief Fund

*The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.