Come join our team as a Member Service Representative.

The Teller Member Service Representative is responsible for interacting with members who wish to perform cash transactions- or utilize other services. As the face of the credit union, greeting members and offering assistance are essential - as well as following standard operating procedures.

Duties/Responsibilities:

• Complete every transaction efficiently with minimal posting errors, if any.
• Maintain a cash drawer. This includes but is not limited to: ensuring box is locked when it is not in your presence, cash organization, accurately balance checks and daily work.
• Use the cash counter in with every cash in/out transaction.
• Cross-sell products and services that could benefit the member and contribute to the growth of the credit union.
• Work within a group/team-oriented environment.
• Be courteous and polite at all times.
• Responsible for closing loans, opening new account, and/or accepting loan applications.
• Our members depend on our front line staff for access to their hard-earned money, as well as assistance with our products and services. Therefore, being at work on time is crucial.
• Scan and verify documentation as needed, assist with online banking, and mobile app calls.
• Other duties as assigned by Supervisor as needed, including temporarily covering other branch locations.

Required Skills/Abilities:

· Excellent verbal communication skills.

· Excellent math skills.

· Trustworthiness and the ability to act with integrity.

· Thorough understanding of customer service.

· Sales focused and goal oriented.

Education and Experience:

· High school diploma or equivalent is required.

· Cash handling required.

· Previous experience working directly with the public is preferred.

· Previous experience working on loan processing is preferred.

Physical Requirements:

· Must be able to lift up to 15 pounds at times.

· May need to stand for long periods of time.

Other Requirements:

· Must be able to pass background check.

· Must be able to pass credit check.

· Must be able to pass drug screening.

Supervisory Responsibilities:

· None.

Schedule available:

Monday to Friday 9:15am to 6:15 pm, with a rotating Saturday 7:45am to 12:15pm

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) 5% Match
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Oklahoma City, OK 73130: Relocate before starting work (Required)

Work Location: In person