District Maintenance Supervisor - Los Angeles/Ventura County

The role of the District Maintenance Supervisor is to provide support to the apartment communities in a manner consistent with USA Properties Fund and USA Multifamily Management standards and expectations, which includes the responsibility of the functions associated with:

• Safety and environmental program management and development;

• Conduct capital improvement projects;

• Conduct property inspections within an Asset Management capacity; and

• Conduct Quality Control over all maintenance work.

The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

• Responsible for the consistent implementation and establishment of the maintenance program guidelines for all USA Multifamily Management for maintaining grounds, buildings, and fixed equipment;

• Supervision of repair and maintenance of all assigned properties. These duties include, but are not limited to: overseeing maintenance service requests (e.g., repairs, minor alterations, refurbishment of facilities and equipment, re-keying doors, etc.); ensuring service is rendered in a timely, professional, and cost effective manner; and that all assets are maintained in a safe and operational condition;

• Inspects all assigned assets and service areas, noting any deficiencies and provides a written inspection report to Regional Manager;

• Conducts quality control inspections regarding the work of all Maintenance Technicians;

• Provides and coordinates technical training for facility maintenance staff in various disciplines;

• Ensures adherence to the corporate safety program;

• Instructs maintenance employees in the proper use of equipment, materials, and departmental procedures; coaches employees and makes recommendations for disciplinary action to Regional Managers;

• Work with Community Manager/Maintenance Supervisors/or Regional Manager/Asset Preservation in the preparation of bids, scope of work development, soliciting and supervising the work of vendors and contractors for capital Improvements, and other maintenance projects;

• Negotiates contract price; directs the work of third-party contractors and vendors; discusses maintenance issues, oversees contract work, and ensures warranty compliance by vendors and consultants in a professional manner.

• Proactively works with team members in the management of small to medium-sized projects to achieve quality projects that are within budget and on schedule;

• Provides leadership to all Maintenance personnel;

• Monitors maintenance work assignments, such as work orders/unit turns and inspects work output of Maintenance staff to assess quality, efficiency, and effectiveness; assists with the selection of new maintenance employees;

• Inspects all shop equipment for proper maintenance; recommends purchases for materials, equipment, and tools;

• Reviews work orders; evaluates completion of projects, and ensures completion as per company guidelines during inspections; reports findings to Regional Manager and Asset Preservation Manager.

• Identifies training opportunities for maintenance and management personnel and reports findings to Instruction Design Manager and Asset Preservation Manager;

• Diagnoses problem and possesses the ability to perform repairs and maintenance on major components, including electrical, HVAC, plumbing, and structural building components;

• Discusses preventive maintenance techniques with maintenance and management staff to minimize future repairs;

• Completes paperwork associated with inspections, work orders and other operational tasks;

• Follows all safety policies and procedures;

• Communicates regularly with the Regional Manager regarding work schedules, inspections, and shop issues;

• Conduct financial projections, including maintaining department’s costs within the assigned portfolio; and

• Responds, as necessary, to emergencies during non-traditional work hours and travels, as necessary, throughout the USA Multifamily Management portfolio of assigned properties for purposes of conducting any and/or all of essential job duties listed above.

Compensation: Starting at $70,000 per year depending on experience

The requirements listed below are representative of the knowledge, skill, and/or ability required to achieve this result. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment Requirement: Required to wear back support belt, wear goggles when working with specific equipment, wear masks and gloves and other safety equipment as tasks dictate.

Equipment/Machinery/Tools: An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools:

Hand ToolsVarious wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers, etc.

Power ToolsWrenches, grinders, sanders, drills, saws, etc.

User-Moved AidsWheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, double ladders.

Mechanical Equip.Motors, pumps, compressors, blowers, electric and hand power augers, etc.

Measuring DevicesCalipers, voltmeters, ohmmeters, testing meters, PH tests, gauges, etc.

A Bachelor’s degree or higher is recommended or equivalent experience. Prior supervisory experience is preferred. Certifications: Section 8 Housing Quality Standards Specialist.

Position requires at least 5 years’ experience in property maintenance or equivalent field. A minimum of two years’ experience in environmental management experience and business management is required. Knowledge of, and an understanding of, all applicable practices/techniques, laws and environmental regulations.

PHYSICAL REQUIREMENTS

Frequent need to be on feet and to perform the following physical activities:

Bend/Stoop/Squat/Kneel - Perform routine maintenance/repairs, pick up tools and needed equipment.

Climb Stairs - Service requests, make-ready needs for 2nd and 3rd floor apartments.

Push or Pull - Move equipment, appliances, open and close doors, etc.

Reach Above Shoulder - Perform routine maintenance/repairs, stock and remove equipment, parts, etc.

Climb Ladders - Perform routine maintenance/repairs.

Grasp/Grip/Turning - Handle tools and equipment, perform routine maintenance/repairs.

Finger Dexterity - Handle tools and equipment, perform routine maintenance/repairs.

Frequent need to perform the following physical activities:

Writing and data entry to inventory maintenance, requisition requests, property management required maintenance reports, software

Lifting/carrying (supplies, replacement parts, ladders, etc.):

Over 150 lbs. - Rare need (less than 1% of the time)

75 - 150 lbs. - Occasional need (1% to 33% of the time)

25 - 75 lbs. - Frequent need (33% to 66% of the time)

1 - 25 lbs. - Constant need (66% to 100% of the time)

NOTE:Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, etc.

o VISION REQUIREMENTS

Constant need (66% to 100% of the time) to document maintenance and complete forms, review manuals and operating instructions, read cautionary labels, respond to written instruction from staff and residents.

Constant need to see small detail when performing routine maintenance duties.

Frequent need (33% to 60% of the time) to see things clearly beyond arm's reach (oversee assistants, observe problems throughout the property).

o HEARING REQUIREMENTS

Constant need (66% to 100% of the time) to communicate with assistants, office staff, vendors and residents. Must use listening skills to diagnose needed repairs, etc.

o SPEAKING REQUIREMENTS

Constant need (66% to 100% of the time) to verbally communicate with assistants, office staff, vendors and residents.

o DRIVING/TRAVELING REQUIREMENTS

Frequent need (33% to 66% of the time) to utilize personal transportation to pick up replacement parts and supplies from vendors. May occasionally require expedient travel to assigned property at moment’s notice. Pick up and deliveries to the corporate office.

Must have valid driver's license, registration and automobile insurance coverage.

o WORKING ENVIRONMENT

Indoors (66% to 100% of the time). Frequency outdoors (33% to 66% of the time), all conditions, often for extended periods.

Occasional exposure (1% to 33% of time) to paint fumes, solvents, adhesives, etc. Example: Apartments during/after make-ready.

Frequent need (33% to 66% of the time) to work in awkward and confining positions.

Computer Skills: Outlook 2003, basic Microsoft word and excel skills and Yardi or other comparable property management software skills

Experience

• Valid Driver's License
• 5 year(s): Property Maintenance/Equivalent
• 2 year(s): Environmental Management Experience
• 2 year(s): Business Management
• 5 year(s): Safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices

• Section 8 Housing Quality Standards Specialist
• Bachelor's Degree
• Supervisory Experience