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SUMMARYAs the product owner of USA for UNHCR’s Salesforce CRM system, the Salesforce & Systems Administration Manager guides the strategic development and optimization of the CRM to align with the organization's mission and objectives. This role is responsible for configuring, supporting, maintaining, and monitoring the fundraising database to provide maximum business value. Working mainly in Salesforce, they serve as the Salesforce Administrator and in-house platform experts and work with consultants as needed. They understand the capabilities of the fundraising database and can map them to business needs through strong relationships with business unit stakeholders. They also collaborate closely with super users across teams to advice on best practices and serve as the backup administrators of other technology solutions used in the Fundraising teams, Advocacy, and Communications.ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE
WORK LOCATIONHybrid New York, NY May also involve travel to some locations within the company’s region of operations and select donor locations.
COMPENSATIONNew York, NY - $119,217 - $145,709
DISABILITY SPECIFICATIONS
USA for UNHCR will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
USA for UNHCR is an Equal Opportunity Employer. Refugees and all other protected classes are encouraged to apply.
Full Time
Energy
$106k-127k (estimate)
11/25/2023
04/23/2024
unrefugees.org
Washington, DC
200 - 500
Energy